Hotel Housekeeping Supervisor & Team Lead

StepStone-Hospitality-Inc; North Augusta (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

Crowne Plaza North Augusta is seeking a Housekeeping Supervisor to lead daily operations of the department, ensuring guest rooms and public areas meet brand standards. You will oversee room attendants, provide coaching, and coordinate with other departments to keep rooms ready for guests.

The role emphasizes leadership, quality assurance, and adherence to safety and brand policies, with a focus on timely readiness and professional conduct on shift.

Qualifications

• Previous housekeeping experience in a hotel or hospitality environment.
• Supervisory or leadership experience preferred.
• Knowledge of housekeeping procedures and quality inspection processes.
• Strong organizational and time-management skills.
• Ability to communicate effectively with guests and staff.

Responsibilities

• Supervise and direct Room Attendants and other housekeeping staff.
• Prepare daily room assignments and shift materials.
• Conduct pre-shift briefings and communicate occupancy and priorities.
• Inspect rooms to ensure cleanliness and readiness for guests.
• Provide coaching and training, and address performance issues.
• Maintain readiness for brand inspections and audits.

Skills

Leadership

Attention to detail

Communication

Time management

Coaching & training

Tools

Hotel management systems

Job description

Crowne Plaza North Augusta is seeking a Housekeeping Supervisor to lead daily operations of the department, ensuring guest rooms and public areas meet brand standards. You will oversee room attendants, provide coaching, and coordinate with other departments to keep rooms ready for guests.

The role emphasizes leadership, quality assurance, and adherence to safety and brand policies, with a focus on timely readiness and professional conduct on shift.