Hotel Housekeeping Supervisor - Lead Team, Guest Experience

San Bernardino Staybridge Suites by IHG Loma Linda; San Bernardino (CA); Vor Ort; USD 28.000 - 29.000; Teilzeit

Benefits dieser Stelle

Employee hotel discounts

Daily Pay option

Medical, Dental, Vision

401(k)

Profit Sharing

Paid Vacation

Zusammenfassung

San Bernardino Staybridge Suites by IHG Loma Linda is seeking a Housekeeping Supervisor. The role oversees daily housekeeping operations and leads a team to maintain clean, safe spaces and guest-ready rooms in a high-volume hotel environment.

The supervisor will train staff on standards, inspect rooms, assign duties, and handle guest requests while upholding brand quality and safety. A strong leader with hospitality passion is essential.

Qualifikationen

• Six months to one year of housekeeping or hotel supervisory experience.
• Hotel housekeeping experience preferred.
• Ability to clean guest rooms to brand standards.
• Strong attention to detail and organization.
• Ability to lead, coach, and motivate a team.
• Excellent communication and customer service.

Aufgaben

• Supervise and support daily housekeeping activities.
• Train staff on standards, brand requirements, safety procedures, and best practices.
• Inspect rooms and public areas for cleanliness and quality.
• Assign daily work schedules and room assignments.
• Address guest requests and resolve housekeeping concerns.
• Assist with interviewing and onboarding new staff.
• Monitor inventory of linens and supplies.
• Report maintenance issues and ensure repairs are documented.
• Ensure readiness of rooms and manage lost and found.
• Promote a safe, positive work environment.
• Perform other duties as assigned.

Kenntnisse

Team leadership

Communication

Customer service

Attention to detail

Organizational skills

Coaching

Stamina

Motivation

Ausbildung

High school diploma or equivalent

Jobbeschreibung

San Bernardino Staybridge Suites by IHG Loma Linda is seeking a Housekeeping Supervisor. The role oversees daily housekeeping operations and leads a team to maintain clean, safe spaces and guest-ready rooms in a high-volume hotel environment.

The supervisor will train staff on standards, inspect rooms, assign duties, and handle guest requests while upholding brand quality and safety. A strong leader with hospitality passion is essential.