Hotel Housekeeping Supervisor – Lead Team & Guest Care

GF Hotels & Resorts; Colorado Springs (CO); On-site; USD 25,000 - 26,000; Full time

Job summary

Embassy Suites by Hilton in Colorado Springs is seeking a Housekeeping Supervisor to lead daily operations, ensure pristine guest areas, and uphold Hilton's high standards. You will work with the Executive Housekeeper to drive service excellence and maintain a welcoming environment.

This role offers opportunities to mentor the housekeeping team, manage inventories, and coordinate cleaning schedules, while delivering memorable guest experiences through teamwork and integrity.

Qualifications

• Experience in housekeeping supervisory role preferred.

Responsibilities

• Lead and inspire the housekeeping team to maintain the highest standards of cleanliness and guest satisfaction.
• Coordinate daily housekeeping operations, ensuring all tasks are completed efficiently and effectively.
• Monitor and manage inventory levels of cleaning supplies and linens, ensuring timely replenishment.
• Collaborate with the Executive Housekeeper to develop and implement cleaning schedules and protocols.
• Conduct regular inspections of guest rooms and public areas to ensure compliance with Hilton's quality standards.
• Train and mentor team members, fostering a culture of continuous improvement and professional growth.
• Address and resolve guest concerns promptly, ensuring a positive experience and building lasting relationships with guests and team members alike.

Skills

Prior relatable experience

Job description

Embassy Suites by Hilton in Colorado Springs is seeking a Housekeeping Supervisor to lead daily operations, ensure pristine guest areas, and uphold Hilton's high standards. You will work with the Executive Housekeeper to drive service excellence and maintain a welcoming environment.

This role offers opportunities to mentor the housekeeping team, manage inventories, and coordinate cleaning schedules, while delivering memorable guest experiences through teamwork and integrity.