Hotel Housekeeping Supervisor — Lead Quality & Service

Commonwealth Hotels; Memphis (TN); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401(k) with company match, SAME DAY-PY

Vacation, Personal Days, and Holiday

Hotel, food, and beverage savings

Online training courses

Employee Assistance Program, jury duty

Job summary

Commonwealth Hotels is seeking a Hotel Housekeeping Supervisor for the Courtyard Memphis East Bill Morris Parkway in Memphis, TN. You will lead housekeeping inspections, ensure guest room cleanliness, and coach staff to maintain high service standards.

Role emphasizes guest satisfaction, time management, and teamwork in a fast-paced hotel environment with opportunities for training and growth. Weekend and holiday flexibility is expected.

Qualifications

• High school diploma or equivalent required.
• Prior experience in food service is advantageous.
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.
• Applicants should have flexibility to work weekends & holidays.

Responsibilities

• Quality Control & Inspections: Conduct detailed inspections of guest rooms and public areas to ensure cleanliness and hotel standards.
• Guest Satisfaction & Service: Respond to guest requests and complaints related to room cleanliness or housekeeping services.
• Inventory & Supplies Management: Monitor linens, cleaning products, and guest amenities to prevent shortages.
• Compliance & Safety: Ensure adherence to hotel policies and safety regulations; report maintenance issues as needed.
• Administrative Duties: Complete inspection reports and assist in scheduling staff shifts.

Skills

Guest satisfaction focus

Time management

Organization

Guest interaction

Team collaboration

Weekend & holiday availability

Education

High school diploma or equivalent

Job description

Commonwealth Hotels is seeking a Hotel Housekeeping Supervisor for the Courtyard Memphis East Bill Morris Parkway in Memphis, TN. You will lead housekeeping inspections, ensure guest room cleanliness, and coach staff to maintain high service standards.

Role emphasizes guest satisfaction, time management, and teamwork in a fast-paced hotel environment with opportunities for training and growth. Weekend and holiday flexibility is expected.