Hotel Housekeeping Supervisor - Lead Guest Experience Team

Remington Phoenix Midtown Employers LLC; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Doubletree Phoenix Midtown in Phoenix, AZ is seeking a Housekeeping Supervisor to lead daily cleaning operations and ensure guest rooms meet brand standards.

You will schedule staff, inspect rooms and public areas, train new associates, handle VIP requests and maintain safety records while coordinating with hotel leadership.

Qualifications

• Experience supervising housekeeping staff in a hotel setting.
• Ability to work varied shifts, including nights, weekends and holidays.
• Strong teamwork and guest-service orientation.
• Physical ability to lift 10–25 pounds.
• Excellent communication skills.

Responsibilities

• Prepare staff schedules and distribute workload.
• Inspect guest rooms and public areas daily to standards.
• Train and supervise new associates; ongoing coaching.
• Attend to early make-ups, VIPs, and special requests.
• Maintain records for lost and found.
• Run departure reports and recheck rooms in your section.
• Write work orders for repairs and report safety hazards.

Skills

Staff supervision

Scheduling

Training

Quality inspections

VIP/guest requests handling

Safety awareness

Job description

Housekeeping Supervisor - Doubletree Phoenix Midtown

#26-2921

Phoenix, Arizona, United States

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Location Description

In the financial district, we're only four miles from downtown and the Biltmore Fashion Park. Chase Field, Grand Canyon University, Arizona State University Downtown Campus, and the Phoenix Convention Center are all within three miles. Our on-site restaurant and bar, event rooms, 24-hour fitness center, and outdoor pool and hot tub complete your stay.

Job Description

What you will be doing

• Prepare schedules for the staff and complete the work distribution report, ensuring all sections are covered.
• Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards.
• Train and supervise all new associates and provide on-going training for current staff.
• Check for early make-ups, special requests and VIPs.
• Maintain proper written records for lost and found.
• Run a departure report and recheck all rooms showing up in your assigned section.
• Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention.

Location

Phoenix Midtown DoubleTree-PHXAR

Requirements

What we are looking for

• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Full-time

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