Hotel Housekeeping Supervisor – Lead & Elevate Cleanliness

Holiday Inn Express & Suites Cincinnati - Mason; Mason (OH); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Employee Discounts on Hotel Stays

Flexible Scheduling

Medical, Dental, and Vision Insurance

Paid Vacation

Job summary

Holiday Inn Express & Suites Cincinnati - Mason is seeking a reliable, detail‑oriented Housekeeping Supervisor to lead daily operations, uphold brand cleanliness, safety, and guest satisfaction.

You will train and coach housekeeping, laundry, and houseman staff; conduct daily room and public‑area inspections; manage scheduling, daily assignments, workflow, and inventory of linens, amenities, chemicals, and equipment; and respond to guest requests with professionalism to ensure timely, quality

Qualifications

• Housekeeping or hotel operations experience required; supervisory experience preferred.
• Strong leadership, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of cleaning procedures, safety standards, and basic computer systems.
• Reliable attendance; ability to work weekends and holidays.

Responsibilities

• Lead, train, and support housekeeping, laundry, and houseman staff; provide coaching and performance feedback.
• Conduct daily room and public-area inspections; uphold brand cleanliness, safety, and key-control standards.
• Manage scheduling, daily assignments, workflow, and communication based on occupancy and operational needs.
• Maintain organized work areas and oversee inventory of linens, amenities, chemicals, and equipment.
• Respond to guest requests, report maintenance issues, and ensure timely, professional resolution.

Skills

Leadership

Communication

Problem-solving

Multi-tasking

Cleaning procedures

Safety standards

Basic computer skills

Reliability

Attendance

Job description

Holiday Inn Express & Suites Cincinnati - Mason is seeking a reliable, detail‑oriented Housekeeping Supervisor to lead daily operations, uphold brand cleanliness, safety, and guest satisfaction.

You will train and coach housekeeping, laundry, and houseman staff; conduct daily room and public‑area inspections; manage scheduling, daily assignments, workflow, and inventory of linens, amenities, chemicals, and equipment; and respond to guest requests with professionalism to ensure timely, quality