Hotel Housekeeping Supervisor: Guest Experience Leader

Sp Hotel Llc; Richmond (VA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Pet insurance

Gym membership discounts

Paid time off

Paid holidays

Employee discounts

Job summary

Shamin Hotels is seeking a Housekeeping Supervisor for our Richmond area locations. You will schedule room cleanings, inspect spaces, and coach staff to maintain the highest cleanliness standards while delivering guest-friendly service.

The role requires reliability, strong attention to detail, and availability to work nights, weekends, and holidays. We offer competitive benefits and opportunities for growth within a growing hotel organization.

Qualifications

• Team-oriented hospitality experience preferred.
• Strong communication and multitasking abilities.
• Ability to train and supervise staff on cleanliness standards.

Responsibilities

• Schedule room cleaning assignments and ensure proper coverage.
• Inspect rooms and public areas for cleanliness and repairs.
• Provide feedback to room attendants to improve efficiency and quality.
• Ensure supplies, PPE, and uniforms are available; enforce safety standards.
• Train staff on safety and incident reporting; conduct accident investigations.
• Perform housekeeping duties as needed and monitor shift progress.
• Communicate maintenance needs and oversee quality control.

Skills

Teamwork

Ownership

Customer service

Attention to detail

Safety training

Education

High school diploma or GED

Job description

Shamin Hotels is seeking a Housekeeping Supervisor for our Richmond area locations. You will schedule room cleanings, inspect spaces, and coach staff to maintain the highest cleanliness standards while delivering guest-friendly service.

The role requires reliability, strong attention to detail, and availability to work nights, weekends, and holidays. We offer competitive benefits and opportunities for growth within a growing hotel organization.