Hotel Housekeeping Supervisor - First Shift

Holiday Inn Express Bettendorf; Pleasant Valley Township (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health and Dental Insurance

401K

Travel Discounts

Growth and learning opportunities

Job summary

Holiday Inn Express Bettendorf is seeking an experienced Housekeeping Supervisor to lead daily housekeeping operations on site. You will plan staffing, mentor staff, ensure safety procedures, and uphold the property's cleanliness and guest satisfaction standards.

The role requires 1+ years of supervising a team of ten or more, and prior housekeeping and laundry experience with flexibility to work weekends and holidays.

Qualifications

• 1+ years supervising a department of ten or more employees.
• Prior housekeeping and laundry experience.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Manage day-to-day staffing requirements, plan, and assign work for employees.
• Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance.
• Oversees that staff is trained and observing all safety and security procedures.
• Assists manager in preventative maintenance programs for guest rooms and public areas.
• Responds to guest complaints, special requests and takes action to ensure guest satisfaction.
• Inspects guest rooms/suites, linen rooms, and public areas to assure that the property's standards of housekeeping and cleanliness are maintained by employees to meet guest satisfaction.
• Other duties as assigned.

Skills

Staff supervision

Housekeeping experience

Laundry experience

Job description

Earn up to a $300 monthly bonus.

The Holiday Inn Express, in Bettendorf, IA, is currently seeking an experienced Housekeeping Supervisor.

Essential Duties and Responsibilities:

• Manage day-to-day staffing requirements, plan, and assign work for employees.
• Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance.
• Oversees that staff is trained and observing all safety and security procedures.
• Assists manager in preventative maintenance programs for guest rooms and public areas.
• Responds to guest complaints, special requests and takes action to ensure guest satisfaction.
• Inspects guest rooms/suites, linen rooms, and public areas to assure that the property's standards of housekeeping and cleanliness are maintained by employees to meet guest satisfaction.
• Other duties as assigned.

Qualifications and Requirements:

• 1+ years supervising a department of ten or more employees.
• Prior housekeeping and laundry experience.
• Ability to work a flexible schedule including weekends and holidays.

Who We Are:

Frontier Hospitality Group has been locally owned since 1950. We operate eight hotels across 3 fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles.

Benefits to Working Here:

• Health and Dental Insurance, 401K, and Voluntary Life Insurance
• Travel Discounts
• Growth and learning opportunities to keep you challenged in your career

EOE/AA/Disabled/Veteran.

Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.