Hotel Housekeeping Supervisor

Los Angeles Marriott Burbank Airport; Burbank (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Los Angeles Marriott Burbank Airport seeks a Supervising Housekeeping Attendant to oversee daily housekeeping activities and assist with guest rooms and public areas in a fast-paced hotel setting.

You will supervise room attendants, check carts and rooms, and coordinate with the Executive Housekeeper to ensure cleanliness, safety, and inventory control while maintaining service standards required by the property.

Qualifications

• Ability to read and write basic English to complete necessary reports.
• Ability to communicate effectively with guests and staff.
• Ability to lift up to 100 lbs.
• Ability to supervise others.
• Regular attendance and flexible schedules.

Responsibilities

• Check all rooms and prepare A.M. Housekeeping report.
• Report status of rooms to Executive Housekeeper or Front Desk.
• Observe room attendants for appearance, name badges and keys.
• Check housekeeping carts for linens, supplies and neatness.
• Inspect rooms cleaned in assigned areas.
• Reports any unusual activity or appearance to the Executive Housekeeper
• Train and orientate new Room Attendants.
• Assist the Room Attendants when necessary. Relieves in the case of an emergency.
• Ensure that storerooms are cleaned and stocked with linen supplies daily.
• Supervise work of Room Attendants.
• Check assigned area at close of day making sure all equipment and supplies are stored and locked securely.
• Assist in inventory of linen and supplies.
• Report rooms status in assigned area at end of day.
• Report repairs which are needed to Executive Housekeeper
• Report lost/found articles to Executive Housekeeper
• Maintains inventories of amenities, chemical and other supplies to ensure items are in stock and reorders in timely manner.
• Coaches, counsels and disciplines staff, when appropriate, to ensure standards are met and assigns staff to additional training when needed.
• Reviews current standards and introduces hotel-wide changes such as those affecting amenity set-ups to ensure hotel is in compliance.
• Coordinates with laundry to ensure room linen is picked up and delivered to meet guest room needs.
• Consults with outside contractors regarding rehabbing or general maintenance of public and guest room areas.
• Manage the Housekeeping Department in the absence of the Executive Housekeeper.
• Performs other related duties as assigned.

Skills

Basic English

Communication

Supervisory skills

Mobility/physical endurance

Job description

Los Angeles Marriott Burbank Airport seeks a Supervising Housekeeping Attendant to oversee daily housekeeping activities and assist with guest rooms and public areas in a fast-paced hotel setting.

You will supervise room attendants, check carts and rooms, and coordinate with the Executive Housekeeper to ensure cleanliness, safety, and inventory control while maintaining service standards required by the property.