Hotel Housekeeping Specialist — Growth & Benefits

ZMC Hotels; Wilmette (IL); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Job summary

ZMC Hotels in Wilmette, IL is seeking a dedicated housekeeping attendant to ensure guest rooms meet our quality standards. You’ll be responsible for cleaning, restocking supplies, and delivering items to guest rooms, while providing friendly service to every guest.

Join a fast-paced team where you can grow with opportunities for advancement. This role emphasizes reliability, attention to detail, and a positive attitude to help create comfortable stays for guests across our properties.

Qualifications

• Highly organized
• Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 20 pounds
• Strong guest service skills
• Must have attention to detail and be customer‑service oriented
• Ability to communicate satisfactorily with guests, management, and co‑workers

Responsibilities

• Cleans showers, toilets, and sinks
• Replenishes toiletries, soap, lotion, paper products
• Clean guest laundry washer/dryer, table, mop floor as needed
• Deliver items to guest rooms such as towels, extra pillows, supplies, and respond to guest requests in a timely and courteous manner
• Report and deliver lost & found items to the appropriate office/department
• Work in a team environment and assist and support all members of the team to ensure a great hotel stay experience for the guests

Skills

Guest service

Organization

Communication

Attention to detail

Physical stamina

Job description

ZMC Hotels in Wilmette, IL is seeking a dedicated housekeeping attendant to ensure guest rooms meet our quality standards. You’ll be responsible for cleaning, restocking supplies, and delivering items to guest rooms, while providing friendly service to every guest.

Join a fast-paced team where you can grow with opportunities for advancement. This role emphasizes reliability, attention to detail, and a positive attitude to help create comfortable stays for guests across our properties.