Hotel Housekeeping Room Attendant (Temporary)

Sonesta International Hotels; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Hotel Housekeeping Room Attendant to join their team. In this temporary role, you will be responsible for ensuring guest satisfaction through meticulous cleaning of guest rooms and public areas, while adhering to brand standards. You will also assist with laundry duties and promote teamwork through effective communication. This role offers an excellent opportunity to work in a dynamic environment where your contributions will enhance the guest experience. If you have a passion for service and a keen eye for detail, this position is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Leave

Hotel Discounts

Educational Assistance

Qualifications

• Previous housekeeping experience preferred.
• Basic reading, writing, and math skills required.

Responsibilities

• Clean and service assigned rooms following established standards.
• Assist with laundry duties and monitor supplies.
• Ensure compliance with health and safety laws.

Skills

Housekeeping Experience

Customer Service

Fluent in English

Physical Stamina

Education

High School Diploma

Tools

Commercial Cleaning Chemicals

Job description

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Job Description Summary

The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand standards to ensure guest satisfaction.

DUTIES AND RESPONSIBILITIES

• Deliver Sonesta Service in all guest interactions according to G.U.E.S.T. standards.
• Respond to guest complaints and requests, ensuring satisfaction.
• Clean and service assigned rooms or areas following established standards, including making beds, dusting, vacuuming, sanitizing bathrooms, removing trash, and cleaning kitchen areas if applicable.
• Notify supervisor upon completion of service and report any issues preventing room readiness.
• Assist with laundry duties, monitor supplies, operate washers and dryers, inspect linens, and report damages.
• Minimize waste of supplies and amenities.
• Assist with deep cleaning projects as needed.
• Report repairs or unsafe conditions.
• Handle lost and found items appropriately.
• Promote teamwork and quality service through communication.
• Ensure compliance with health and safety laws.
• Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS

• Previous housekeeping experience preferred.
• Background in the extended stay industry is a plus.
• Fluent in English; other languages beneficial.
• Basic reading, writing, and math skills.
• Physical ability to stand, bend, climb, kneel, and move about frequently.
• Ability to lift up to 75 pounds.
• Use of commercial cleaning chemicals required.
• Availability to work mornings, evenings, weekends, and holidays.

Additional Job Information

Pay Range: $29.15 - $38.87 per hour.

Benefits include: Medical, Dental, Vision, 401(k), paid leave, hotel discounts, educational assistance, and more.

Sonesta is an equal opportunity employer. Complete a full application and attach a resume; incomplete applications will not be considered.