Hotel Housekeeping Manager

Capitolplazajeffersoncity; Nashville (TN); On-site; USD 57,000 - 64,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental, and vision insurance

Paid time off

DailyPay

Wellness programs

Tuition reimbursement

Exclusive discounts

Job summary

Atrium Hospitality in Nashville is seeking a proactive Housekeeping Manager to lead our hotel team and deliver a best-in-class guest experience. You will oversee staffing, training, payroll, and cost control while maintaining brand standards.

We value internal growth, comprehensive benefits, and a collaborative culture. The role requires 3+ years in hotel housekeeping management, a high school diploma, and readiness to work varied shifts, weekends, and holidays in a fast-paced environment.

Qualifications

• Experience leading and motivating housekeeping teams.
• 3+ years in hotel housekeeping management preferred.
• High school diploma or equivalent.
• Proficient with Microsoft Office and record-keeping.
• Physically able to lift 50 lbs and stand for extended periods.
• Bilingual skills are a plus.

Responsibilities

• Lead and inspire the housekeeping team to deliver top guest experiences.
• Engage with guests, address concerns, and uphold standards.
• Manage department finances: scheduling, payroll, and costs.
• Oversee staffing: interview, coach, and performance management.
• Train associates on brand standards and cleanliness program.

Skills

Housekeeping management

Team leadership

Guest service

Bilingual

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Hotel : Nashville Residence Inn1801 Hayes StreetNashville, TN 37203Full timeCompensation Range : $57,000 - $64,000

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do

• Lead and inspire the Housekeeping team to deliver a best-in-class guest experience every day.
• Engage with guests warmly, handle concerns swiftly, and ensure operational standards are met.
• Manage department finances by scheduling efficiently, tracking payroll, and controlling supply costs.
• Oversee staffing—from interviewing to coaching—and support performance management with fairness and clarity.
• Train Associates on brand standards and Atrium’s Cleanliness Assured program to keep quality top-notch.

What We Are Looking For

• Experience managing housekeeping teams – You know how to motivate and lead a hardworking crew.
• 3+ years in hotel housekeeping management preferred – You bring strong hospitality insights.
• High school diploma or equivalent – The foundation for successful leadership.
• Tech-savvy with Microsoft Office – You keep records, schedules, and reports organized and up to date.
• Physically capable and flexible – Able to lift 50 lbs, be on your feet during shifts, and work varied hours including weekends and holidays.
• Bilingual skills a plus – Great for communicating with diverse teams and guests.

What Atrium Leadership Looks Like:

• Accountable Achiever: You take ownership and deliver results.
• Agile Thinker: You adapt quickly to changing circumstances.
• Talent Curator: You attract, develop, and retain top talent.
• Transparent Leader: You communicate openly and honestly.
• Leading with SPIRIT: You embody our core values of Service, Perseverance, Inclusion, Respect, Innovation and Teamwork.

Why Atrium:

Hear it from Jennifer: I feel valued and recognized through verbal acknowledgment, constructive feedback, team celebrations, personalized appreciation, opportunities for growth, peer recognition, and competitive compensation and benefits.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy