Hotel Housekeeping Lead: Room Quality & Team Training

PM-Hospitality-Strategies,-Inc.; Herndon (VA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Hotel discounts

F&B discounts

Job summary

PM Hotel Group’s Crowne Plaza Dulles in Herndon, VA is hiring a Floor Inspector to lead housekeeping staff and ensure rooms meet standards.

The role requires 1–3 years related experience and a High School diploma or equivalent; you must be a people person and ready to work varied shifts, including nights, weekends, and holidays.

Qualifications

• 1–3 years of related housekeeping experience
• High School diploma or equivalent
• Must be a people person and lead by example

Responsibilities

• Lead and review work for the housekeeping staff and assign tasks.
• Oversee schedule adherence, inspect rooms and public areas for cleanliness.
• Oversee laundry, room turnover for checkout rooms and guest interactions.
• Train staff on hotel SOPs and departmental standards; monitor costs and purchasing.

Skills

People person

Team leadership

Education

High School diploma or equivalent

Job description

Requisition Number: FLOOR019723

Apply now

• Posted : October 12, 2026
• Full-Time
• On-site
• Rate : $19.25 USD per hour

Locations

Showing 1 location

Crowne Plaza Dulles
Crown Plaza Dullesnull
2200 Centreville Rd
Herndon, VA 20170, USA

Description

What You’ll Do:

For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. The Floor Inspector is responsible for making sure the team is transforming each room into a tidy, cozy, haven. You will ensure that room attendants are equipped to deliver the perfect in-room experience for our guests and anticipate needs beyond the checklist.

On a daily basis some tasks you will complete are:

· Serving as team leads for the entire housekeeping staff including assigning and reviewing work.

· Overseeing critical tasks such as keeping the staff on schedule, inspecting and approving public areas and guest rooms for cleanliness, overseeing laundry, ensuring timely turnover of checkout rooms and interacting with hotel guests in a polite and positive manner.

· Providing training and guidance for housekeeping staff on hotel Standard Operating Procedures and departmental standards.

· Keeping purchasing costs and labor expenses in check.

Where You’ve Been:

We’re looking for someone with at least one to three years of related experience and a High School diploma or equivalent. But most importantly you must be a people person. We will be looking to you to lead by example in an effort to create a positive team culture. If you don't have a passion for customer service, this isn’t the job for you.

When You’re Here:

This position is far from sedentary. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.