Hotel Housekeeping Inspector: Elevate Guest Experience

BENCHMARK; Chandler (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Marriott Phoenix Chandler Hotel is seeking a detail-oriented Housekeeping Inspector to support the Housekeeping Manager and lead our team in delivering Marriott-brand cleanliness and guest-ready rooms at the Chandler location.

This role emphasizes meticulous room inspections, adherence to standards, and effective coaching of Room Attendants, with a schedule that includes mornings, evenings, weekends, and holidays. Pyramid Global Hospitality values service excellence and career growth.

Qualifications

• The ideal candidate will have at least six months of housekeeping inspection experience in a hotel of similar size and quality.
• Experience with hotel Property Management Systems (PMS) preferred.
• Working knowledge of hotel housekeeping procedures, quality standards, safety practices, and security policies.
• Strong attention to detail with the ability to identify cleanliness and maintenance concerns.
• Excellent communication and interpersonal skills with the ability to coach, motivate, and lead team members.
• Ability to communicate professionally and courteously with guests and fellow associates.
• Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.
• Flexibility to work a schedule that includes mornings, evenings, weekends, and holidays.

Responsibilities

• Inspect guest rooms (vacant, occupied, and check-out rooms) to ensure cleanliness, presentation, and adherence to Marriott brand standards.
• Ensure guest rooms, public areas, and back-of-house spaces consistently meet the hotel's quality and cleanliness expectations.
• Identify and report maintenance concerns promptly to the Engineering team and follow up as needed.
• Respond to and assist with special guest requests, including extra towels, pillows, blankets, and other amenities.
• Provide coaching, guidance, and support to Room Attendants and House Attendants to promote continuous improvement and maintain high performance standards.
• Assist team members by ensuring they have the supplies, equipment, and resources needed to perform their duties efficiently.
• Partner with the housekeeping leadership team to ensure rooms are guest-ready and operational goals are achieved.
• Assist with room cleaning and other housekeeping duties when business demands require.
• Promote a positive, safe, and team-oriented work environment while delivering outstanding guest service.

Skills

Attention to detail

Communication skills

Interpersonal skills

Organizational skills

Coaching and leadership

Flexibility

Tools

Hotel PMS

Job description

Marriott Phoenix Chandler Hotel is seeking a detail-oriented Housekeeping Inspector to support the Housekeeping Manager and lead our team in delivering Marriott-brand cleanliness and guest-ready rooms at the Chandler location.

This role emphasizes meticulous room inspections, adherence to standards, and effective coaching of Room Attendants, with a schedule that includes mornings, evenings, weekends, and holidays. Pyramid Global Hospitality values service excellence and career growth.