Hotel Housekeeping & Guest Services Associate

Theuniversityunion; Albuquerque (NM); On-site; USD 21,000 - 23,000; Full time

Job summary

Isleta Resort and Casino in Albuquerque, NM seeks a hotel housekeeping team member to maintain cleanliness, safety, and guest comfort across public spaces and guest rooms.

This non-exempt role requires 18+ years of age and a high school diploma or GED. Duties include cleaning lobbies, corridors, and guest rooms, transporting linens, and assisting room attendants. A safe, well-organized work area and courteous guest service are essential.

Qualifications

• High School Diploma or GED preferred.
• One year hotel experience (housekeeping/custodial) preferred.

Responsibilities

• Maintain cleanliness of lobby, guest room hallways, and public spaces.
• Wipe surfaces in public areas and remove garbage.
• Transport linens between laundry and housekeeping; handle soiled linen.
• Assist Guest Room Attendants and promote welcoming guest relations.
• Provide information on promotions and events and respond to guest requests.

Skills

Customer service

Communication

English proficiency

Time management

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Isleta Resort and Casino in Albuquerque, NM seeks a hotel housekeeping team member to maintain cleanliness, safety, and guest comfort across public spaces and guest rooms.

This non-exempt role requires 18+ years of age and a high school diploma or GED. Duties include cleaning lobbies, corridors, and guest rooms, transporting linens, and assisting room attendants. A safe, well-organized work area and courteous guest service are essential.