Hotel Housekeeping & Guest Experience Specialist

Northwest x Southern Hospitality; Lewiston (ID); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Team member travel discounts

Entertainment industry discounts

Snack of the Month

Monthly team member recognition

Service recognition awards

Referral bonuses

Direct Deposit

Earned wage access

401(k) retirement plans with match

Promotion opportunities to NSH brands

Job summary

Hampton Inn Lewiston, managed by Northwest x Southern Hospitality (NSH), is interviewing for a Houseperson. The role involves cleaning designated areas, replenishing guest amenities, and making beds when assigned to guestrooms.

You will engage with guests to address requests and concerns with professionalism. Ideal candidates will have a high school diploma or GED and demonstrate strong organizational and communication skills.

Qualifications

• High school diploma or GED is required or equivalent.
• Prior hotel or hospitality experience preferred.
• Excellent communication and problem-solving abilities.

Responsibilities

• Provide cleaning services (sweeping, mopping, dusting, vacuuming, washing walls) in designated areas.
• If assigned to guestrooms, replace linens, replenish amenities, and make beds.
• Communicate with guests to respond to complaints and special requests.

Skills

Communication skills

Problem-solving skills

Organizational skills

Education

High school diploma or GED

Job description

Hampton Inn Lewiston, managed by Northwest x Southern Hospitality (NSH), is interviewing for a Houseperson. The role involves cleaning designated areas, replenishing guest amenities, and making beds when assigned to guestrooms.

You will engage with guests to address requests and concerns with professionalism. Ideal candidates will have a high school diploma or GED and demonstrate strong organizational and communication skills.