Hotel Housekeeping & Facilities Aide — Flexible Shifts

StepStone Hospitality; Des Moines, Northern (IA, KY); Hybrid; USD 17,000 - 21,000; Full time

Job summary

StepStone Hospitality's Renaissance Des Moines Savery Hotel is seeking a Houseperson to support housekeeping operations. The role involves moving furniture, cleaning guest rooms, dusting, polishing, linen handling, and responding to guest requests, with attention to safety and procedural compliance.

Excellent organizational and communication abilities are essential, along with multitasking across diverse housekeeping tasks.

Qualifications

• Experience in housekeeping/guest room services or hospitality operations.
• Ability to communicate clearly with guests and staff.
• Attention to detail and scheduling efficiency.
• Willingness to work flexible shifts including weekends/holidays.

Responsibilities

• Move and arrange furniture and turn mattresses as required during general cleaning.
• Dusts.
• Polish metalwork and furniture.
• Collect soiled linens for laundering from housekeepers carts and linen closets
• Vacuum floors, clean bathrooms and common areas.
• Deliver baby cribs, pillows, extra towels and misc. guest requests to guest rooms.
• Remove debris, clean driveways and garage areas.
• Clean guest rooms.
• Shampoo carpets using shampoo machine.
• Strip, seal, and wax floors according to proper procedures using any safety equipment necessary.
• Restock shelves with paper supplies and restock room cleaner caddies daily.
• Put away all incoming supplies and deliveries
• Must have a knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to accurately report information.
• Ability to scrupulously follow all StepStone and hotel policies and procedures.
• Attend required meetings.

Skills

Organizational skills

Communication skills

Multi-tasking

Hospitality operations experience

Job description

StepStone Hospitality's Renaissance Des Moines Savery Hotel is seeking a Houseperson to support housekeeping operations. The role involves moving furniture, cleaning guest rooms, dusting, polishing, linen handling, and responding to guest requests, with attention to safety and procedural compliance.

Excellent organizational and communication abilities are essential, along with multitasking across diverse housekeeping tasks.