Room Attendant

Davenport iowa; Iowa; On-site; USD 17,000 - 22,000; Full time

Job summary

Innkeeper Hospitality Services, LLC is seeking a dedicated Housekeeper for The Current Hotel in Davenport, Iowa. The role includes cleaning guest rooms and public areas according to standards, restocking supplies, and supporting hotel operations with a friendly guest-focused approach.

Qualified candidates should have a High School Diploma and basic cleaning knowledge. Prior exposure to hotel brands is a plus; strong physical stamina and good communication are important for daily tasks.

Qualifications

• Basic knowledge of general cleaning principles and equipment.
• Ability to read and follow written cleaning instructions.

Responsibilities

• Clean guest rooms and public areas to established standards of cleanliness.
• Restock towels, amenities, and supplies in rooms.
• Vacuum rooms and hallways; move furniture as needed.
• Inspect room equipment and report maintenance issues.
• Maintain security of equipment and hotel property.
• Provide friendly, courteous service to guests.
• Assist other departments to support hotel operations.
• Clean patio/balcony areas and windows.

Skills

Cleaning standards

Physical stamina

Communication skills

Problem solving

Attention to detail

Education

High School Diploma

Job description

Job Description

Innkeeper Hospitality Services, LLC, is currently searching for a remarkable Housekeeper at The Current Hotel, Davenport, Iowa

Job Purpose:

Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
• Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times.
• Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.
• Replaces towels, soaps and all room amenities and restocks literature.
• Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
• Strips bed of all linen and remakes with fresh. Lifts mattresses to check for soil between mattresses and under bed.
• Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.
• Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture.
• Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies.
• Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned, requested or deemed necessary by management.
• Cleans patio/balcony areas by sweeping or hosing the floor and wiping down all furniture and fixtures, picking up garbage and cleaning patio/balcony doors and windows.
• Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel.

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or cleaning standards preferred but not required.

This job requires the ability to perform the following:

• Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
• Must have vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.
• Must have upper body strength to lift up to 50lbs. continually throughout an 8 hour shift.
• Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout 8 hour shift.
• Must be able to work with arms raised above head throughout an 8 hour shift.
• Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.
• Material/Equipment Used
• Basic residential cleaning equipment such as vacuums, floor buffers and carpet cleaning equipment. Cleaning cart. Ladder/stepping stool. Commercial washers, dryers and pressers.
• Exposure to hazardous chemicals on a continual basis.
• Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry.

Other:

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have