Housekeeping Manager

Ontario Trillium Foundation; Davidson (NC); On-site; USD 38,000 - 60,000; Full time

Job summary

Ontario Trillium Foundation is seeking an experienced housekeeping manager to lead our hotel’s housekeeping team, uphold high cleanliness standards, and deliver a memorable guest experience.

You will supervise daily operations, manage budgets, hire and train staff, and ensure equipment and supplies are maintained to support exceptional service.

Candidates should have supervisory experience in hospitality, a high school diploma or GED, and a commitment to cleanliness and guest satisfaction.

Qualifications

• Over 1 year experience as an executive housekeeper or similar supervisory role.
• Well-versed in environmental services (EVS) sanitation protocols and procedures.
• At least 2+ years experience in hospitality or guest services.
• Must have a high school diploma or the equivalent (GED).
• Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service.
• 3+ years supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position.

Responsibilities

• Monitor all daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily.
• Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office.
• Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies.
• Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations.
• Arrange for cleaning equipment repairs as needed and keep all other equipment in good working condition.

Skills

Executive leadership

Supervisory experience

Customer service

Detail-oriented

EVS sanitation knowledge

Education

High school diploma / GED

Job description

DESCRIPTION: Are you looking for a fulfilling leadership role with opportunities for growth and development? We're searching for an experienced housekeeping manager to ensure our hotel is impeccably clean for our guests. You will lead our housekeeping team, ensure their work meets our high standards of cleanliness, and go above and beyond guest expectations to achieve that "wow" factor for repeat business. You must have previous experience in a supervisory role preferably in the hospitality industry. If you are enthusiastic, reliable, and take pride in a job well done, then start your application today!

RESPONSIBILITIES:

• Monitor all daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily
• Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office
• Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies
• Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations
• Arrange for cleaning equipment repairs as needed and keep all other equipment in good working condition

QUALIFICATIONS:

• Over 1 year experience as an executive housekeeper, housekeeping manager, or similar
• Well-versed in environmental services (EVS) including sanitation protocol and procedures, and how to use cleaning supplies and equipment
• At least 2+ years' experience in hospitality or guest services
• Must have a high school diploma or the equivalent (GED)
• Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service
• 3+ years' supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position