Hotel Housekeeping Director

ARK; Bend (OR); On-site; USD 50,000 - 61,000; Full time

Job summary

ARK in Bend, Oregon is seeking an experienced housekeeping manager to lead our housekeeping team, ensure high cleanliness and safety standards, and oversee the department budget.

The ideal candidate has supervisory experience in hospitality, strong leadership and communication skills, and is well-versed in EVS sanitation protocols. This full-time role involves hiring and training staff, scheduling, and maintaining equipment to deliver exceptional guest experiences.

Qualifications

• Prior housekeeping management experience.
• At least 2+ years experience in hospitality or guest services.
• High school diploma or GED is required.
• Over 3 years of experience as an executive housekeeper or housekeeping manager.
• Leads with strong customer service and attention to detail.

Responsibilities

• Order cleaning supplies as needed, control inventory and manage the department budget.
• Monitor all daily operations of the housekeeping department, including cleanliness of guest rooms and public areas.
• Document areas cleaned by room attendants and report issues to front office.
• Ensure cleaning equipment is in good working condition and schedule repairs as needed.
• Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction.

Skills

Prior housekeeping management

Hospitality/guest services experience

Leadership and customer service

EVS sanitation protocols

Education

High school diploma or GED

Job description

We’re looking for a professional, experienced housekeeping manager to perform impeccable housekeeping services and provide our guests with a safe and clean environment for an exceptional stay with us. You’ll lead the housekeeping team, ensure team members comply with high standards of cleanliness and sanitation protocols, and oversee the housekeeping department budget. Experience in a supervisory role overseeing housekeeping staff or a similar role is required. If you have excellent communication skills and leadership experience.

Compensation

$55,000 yearly

Qualifications

• We prefer someone with Prior Housekeeping Management experience.
• At least 2+ years experience in hospitality or guest services
• A High school diploma or GED is required
• Over 3 years of experience as an executive housekeeper, housekeeping manager, or similar
• The ideal applicant is an experienced leader who demonstrates great attention to detail and customer service skills
• Well-versed in environmental services (EVS) including sanitation protocol and procedures, and how to use cleaning supplies and equipment

Responsibilities

• Order cleaning supplies as needed, control inventory and manage the department budget
• Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily
• Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office
• Make sure all cleaning equipment is in good working condition and schedule repairs as needed
• Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations