Hotel Housekeeping Coordinator — Flexible Schedule & Growth

Delaware North Co; West Memphis (AR); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Health insurance

Job summary

Delaware North Gaming seeks a full-time Hotel Housekeeping Coordinator for Southland Casino in West Memphis, Arkansas. You will oversee the cleanliness of all rooms and coordinate housekeeping tasks, ensuring guest satisfaction and smooth operations.

The role requires at least 1 year in housekeeping or admin, strong computer skills, and the ability to multitask under pressure. Benefits include weekly pay, training, and health options.

Qualifications

• At least 1 year Housekeeping or admin experience.
• Previous hotel experience preferred.
• High school diploma or GED preferred.
• At least one year working in hospitality industry preferred.
• Strong computer knowledge and skills, including email, spreadsheets, wordprocessing.
• Ability to prioritize and handle multiple tasks simultaneously.
• Ability to problem solve creatively and quickly.
• Ability to plan work for others, across different roles, to ensure team success.
• Ability to work quickly and accurately under pressure.
• Ability to follow direction and instructions.
• Ability to make simple addition and subtraction calculations.
• Ability to provide excellent guest service.

Responsibilities

• Prepare "Hotel Housekeeping Opening" duties - assign work assignments to Housekeeping Team, guided by Hotel Housekeeping Leadership.
• Receive all incoming requests and respond accordingly.
• Allocate room and task lists to team members.
• Ensure keys, radios, devices and other company assets are issued and collected in line with security procedures.
• Register lost and found, hand over and follow-up with Security department.
• Manage guest requests and enquiries immediately.
• Ensure all relevant guest information is communicated to housekeeping team using appropriate tools and software.
• Carry out administrative and IT duties.
• Organize and control extra duties and special tasks.
• Report all necessary maintenance daily and log all jobs.
• Liaise with Front Desk and VIP Services Offices to ensure all information is communicated efficiently and promptly.
• Ensure that communication has been clear and consistent to all shifts.
• Control dry cleaning and guest laundry in and out of the department.
• Update system regularly to give maximum room return to the hotel/s active inventory.
• Handle emergencies if and when they occur in the department.
• Keep notice boards updated at all times.
• Ensure all team members adhere to Health and Safety Regulations.
• Carry out any other reasonable task set by the Hotel's Management.
• Perform duties as a Room Attendant as assigned.
• Perform duties as a Room Inspector as assigned.
• Performs other duties as assigned.

Skills

Housekeeping experience

Administrative experience

Multitasking

Problem solving

Guest service

Computer skills

Education

High School Diploma or GED

Tools

Excel

Email & Office tools

Job description

Delaware North Gaming seeks a full-time Hotel Housekeeping Coordinator for Southland Casino in West Memphis, Arkansas. You will oversee the cleanliness of all rooms and coordinate housekeeping tasks, ensuring guest satisfaction and smooth operations.

The role requires at least 1 year in housekeeping or admin, strong computer skills, and the ability to multitask under pressure. Benefits include weekly pay, training, and health options.