Hotel Housekeeper/Room Attendant

Arbor Lodging; Illinois; On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Additional benefits may be available

Job summary

Arbor Lodging, a leading hotel investment and management company, is seeking a Room Attendant to clean and service guest rooms, ensuring inviting and comfortable spaces for guests. You will perform bed making, dusting, replenishing supplies, bathroom cleaning, and tending to guest requests, while maintaining safety and working independently or as part of a team on site in Illinois.

Previous hotel-related experience is preferred; strong professionalism and reliability are essential for delivering

Qualifications

• Hotel- or hospitality-related experience preferred.
• Professional attitude and appearance required.
• Ability to work in a team and independently.

Responsibilities

• Prepare rooms for cleaning and service.
• Make beds and tidy guestrooms.
• Dust furniture and fixtures.
• Replenish supplies in rooms and bathrooms.
• Clean bathrooms and closets.
• Vacuum carpets and ensure room cleanliness.
• Check rooms for security and safety.
• Assist guests with requests and respond politely.

Skills

Hospitality experience

Professional attitude

Job description

Description

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.

Summary:

The Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean, and they address all guest inquiries politely and knowledgeably.

Duties & Responsibilities:

• Prepare rooms for cleaning
• Make beds
• Dust rooms and furniture
• Replenish guestroom and bathroom supplies
• Clean the bathroom
• Clean the closet
• Vacuum and rack the carpet
• Check and secure the rooms
• Deliver and retrieve items on loan to guests (e.g. iron and ironing boards)
• Ensure public areas, such as hallways, are cleaned and orderly
• Ability to lift 50 lbs. and walk, sit, or stand for extended periods time
• Ability to work independently and with a team
• Manage guest calls, requests, & complaints in the area assigned to them
• Additional tasks may be assigned at any given time

Requirements

Qualifications:

• Previous hotel-related experience desired
• Experience using industrial cleaning equipment and products a plus
• Professional attitude is required

Benefits:

• Additional benefits may be available

Arbor's Guiding Principles:

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:

• Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
• Lead with Heart - Be kind, passionate and hospitable.
• Be Accountable - Take ownership and deliver results.
• Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
• Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.