Hotel Housekeeper & Guest Service Specialist

Agua Caliente Casinos; Rancho Mirage (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

None

Job summary

Agua Caliente Casinos is seeking a hotel housekeeping professional to clean rooms and halls, prepare rooms for occupancy, and restock supplies. The role supports guest services across hotel, casino, and related properties, adhering to internal controls and SOPs.

The ideal candidate has 2–3 years of hotel housekeeping experience and can traverse hotel areas, lift up to 25 lbs, and maintain cleanliness to high standards.

Qualifications

• Minimum of 2-3 years hotel housekeeping experience.
• Ability to stand and move throughout hotel areas; bend, reach, and lift up to 25 lbs.
• Must adhere to Tribal Ordinance, Regulations, and internal controls.

Responsibilities

• Obtain daily room assignments from supervisor.
• Advise manager or office clerk of rooms ready for occupancy.
• Inventories stock to ensure adequate supplies.
• Make beds.
• Replenish supplies such as drinking glasses and writing supplies.
• Check wraps and render assistance to patrons.
• Clean rugs, carpets, upholstery, and draperies.
• Dust furniture.
• Empty wastebasket and clean windows.
• Replenish bathroom supplies.
• Provide excellent guest service to guests and internal clients.
• Follow all SOPs and regulatory requirements.

Education

Minimum 2-3 years hotel housekeeping experience

Job description

Agua Caliente Casinos is seeking a hotel housekeeping professional to clean rooms and halls, prepare rooms for occupancy, and restock supplies. The role supports guest services across hotel, casino, and related properties, adhering to internal controls and SOPs.

The ideal candidate has 2–3 years of hotel housekeeping experience and can traverse hotel areas, lift up to 25 lbs, and maintain cleanliness to high standards.