Hotel Housekeeper: Detail-Oriented & Guest-Focused

Colwen Management Inc; Portsmouth (NH); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Flexible Spending Accounts

Paid Time Off

401K Plan

Hotel Discount Travel Program

Employee Discounts

Training and Development Programs

Job summary

Residence Inn Portsmouth, a Colwen Hotels Property, is seeking highly motivated and friendly housekeepers with an eye for detail to join our team. In this role you will be responsible for performing a variety of cleaning activities in accordance with company and brand standards.

Responsibilities include cleaning guest rooms, stocking supplies, responding to guest requests, and maintaining cart inventory. The position requires reliability, guest-friendly service, and the ability to work rotating

Qualifications

• Detail oriented and thorough.
• Interact with guests in a pleasant and friendly way.

Responsibilities

• Receive list of assigned rooms from manager and prioritize rooms.
• Clean, stock and maintain assigned guest rooms according to brand standards.
• Respond promptly to requests from guests and other departments.
• Check the inventory of cleaning cart and add necessary supplies; transport cart to assigned floor/rooms.
• Ensure privacy of guests at all times.
• Knock and announce self before entering assigned guest rooms; return at a later time if room is occupied.
• Check amenities and supplies in rooms, restock according to standards.
• Neatly make beds and stock bath linens according to standard.
• Clean and disinfect bathrooms, kitchen, and/or coffee stations.
• Remove all trash, dirty linens, towels and room service items from rooms.
• Check that all appliances are in the room and in clean working order.
• Straighten desk area and furniture.
• Dust, polish furniture and remove marks /stains from walls and furnishing.
• Vacuum carpets and clean floors.
• Notify maintenance department of needed maintenance or repairs.
• Ensure room meets hotel standards with final walk around.
• Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels.
• Take found items to designated lost and found area.
• Perform other duties as requested.

Skills

Detail-oriented

Guest service oriented

Time management

Job description

Residence Inn Portsmouth, a Colwen Hotels Property, is seeking highly motivated and friendly housekeepers with an eye for detail to join our team. In this role you will be responsible for performing a variety of cleaning activities in accordance with company and brand standards.

Responsibilities include cleaning guest rooms, stocking supplies, responding to guest requests, and maintaining cart inventory. The position requires reliability, guest-friendly service, and the ability to work rotating