Hotel Housekeeper - Create Welcoming, Clean Rooms

Hilton Garden Inn : OSU; Columbus (OH); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Life Insurance

Critical Illness & Accident Insurance

Paid Time Off (PTO)

Job summary

Hilton Garden Inn at OSU is hiring a Housekeeper in Columbus, OH. Starting pay is $15.00 per hour, based on experience. Benefits begin 30 days after start date and include medical, vision, life, critical illness & accident insurance, and PTO.

You will maintain guest rooms and public areas, follow procedures, and provide friendly service as part of a team. Responsibilities include cleaning, reporting issues, stocking supplies, responding to guest requests, and ensuring rooms are ready for sale.

Qualifications

• High school diploma or equivalent preferred.
• Previous housekeeping or hotel experience is preferred but not required.
• Previous experience operating commercial washers and dryers is a plus, but training can be provided.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.

Responsibilities

• Maintain guest rooms and public areas according to hotel standards.
• Follow hotel operating procedures, housekeeping standards, and safety policies.
• Clean and sanitize guest rooms and replenish supplies and amenities.
• Inspect rooms and report maintenance issues or damage to the Housekeeping Supervisor.
• Report rooms ready for sale to the Front Desk according to hotel procedures.
• Dust and clean all guest room furnishings and fixtures, including televisions, desks, chairs, lamps, air conditioning units, headboards, nightstands, pictures, and window ledges.
• Maintain cleaning supplies and housekeeping carts in a safe, organized, and presentable manner.
• Respond promptly and professionally to guest requests.
• Handle guest concerns and complaints in a courteous and effective manner.
• Provide friendly and helpful service to guests, managers, and fellow associates.
• Work effectively as part of a team.
• Prepare guest rooms thoroughly and within established time standards.
• Ensure "No Service" rooms are properly approved by the Inspector or Front Desk.
• Wear the required uniform and name tag while working.
• Follow all hotel policies and emergency procedures.
• Respect guest privacy and avoid disturbing guests whenever possible.
• Assist with laundry and public area cleaning as needed.
• Maintain a clean and professional personal appearance.
• Be willing to work flexible hours based on business needs.
• Participate in deep-cleaning projects as assigned.
• Embrace and support the company's Mission, Values, and Vision.
• Perform other duties and responsibilities as assigned.

Skills

Attention to detail

Teamwork

Independent worker

Education

High school diploma or equivalent

Job description

Hilton Garden Inn at OSU is hiring a Housekeeper in Columbus, OH. Starting pay is $15.00 per hour, based on experience. Benefits begin 30 days after start date and include medical, vision, life, critical illness & accident insurance, and PTO.

You will maintain guest rooms and public areas, follow procedures, and provide friendly service as part of a team. Responsibilities include cleaning, reporting issues, stocking supplies, responding to guest requests, and ensuring rooms are ready for sale.