Hotel Housekeeper

Hotel Leveque; Zion (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hotel in Zion is hiring a Room Attendant to ensure guest satisfaction through efficient cleaning and maintenance of rooms and public areas. This role includes direct interaction with guests, requiring strong communication skills and attention to detail to create a welcoming environment. Opportunities for growth and a competitive starting wage of $15 per hour make this an attractive position for individuals looking to start a career in hospitality.

Benefits

Insurance enrollment available from DAY 1

Paid time off available from DAY 1

Holiday pay available from DAY 1

Hotel and travel discounts at worldwide destinations

Professional development and promotion opportunities

Qualifications

• Must speak, read, and write in primary language(s) used in workplace.
• Ability to stand and walk for 8+ hours per day.
• Capacity to lift and maneuver up to 30 pounds occasionally.

Responsibilities

• Clean and style hotel rooms and public areas efficiently.
• Refresh guest rooms with necessary amenities and supplies.
• Engage and build rapport with guests.

Skills

Effective verbal and written communication

Job description

Compensation: Starting at $15.00 per hour

What's in it for you…

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

Room Attendants make a long-lasting impression and greatly influence the total guest experience. Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home. Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return. The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.

What you'll be doing...

• Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
• Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
• Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by hotel leadership.

Requirements...

• Effective verbal and written communication skills
• Must be able to speak, read, and write in primary language(s) used in the workplace
• 8+ hours per day; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds occasionally
• Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

The Inn on Sheridan is an independent boutique hotel. We offer beautiful accommodations with your comfort and budget in mind. To honor our Great Lakes Naval Academy families we offer a Military discount, ask for details at check in.

Ideal for weddings, seminars, retreats or a romantic getaway, we are midway between Chicago and Milwaukee only blocks from the Lake Michigan shore. Easy access to Six Flags, Great Lakes Naval Station, Ravinia Music Fest, Prime Outlets, Bristol Renaissance Faire, Genesee Theater, Thunderhawk Golf, North Point Marina and Cancer Treatment Centers of America. Metra rail service to downtown Chicago runs daily.

Enjoy our 24 hour fitness facility and library, grab your favorite drink at Callie's Coffee Shoppe, eat lunch or dinner at Bailey's Corner Pub and shop Callie's Boutique for one of a kind clothing, accessories and gifts.