Hotel Housekeeper

Churchill Downs Incorporated; Terre Haute (IN); On-site; USD 18,000 - 23,000; Full time

Job summary

Churchill Downs Incorporated is hiring for a full-time housekeeping role at Terre Haute Casino Resort. You will thoroughly clean hotel rooms and bathrooms, stock carts, replenish supplies, and assist in the laundry to ensure guest rooms are prepared to the highest standards.

The position requires a flexible schedule including weekends, strong attention to detail, and a professional, guest-focused approach. A High School Diploma or equivalent is preferred.

Qualifications

• High School Diploma or equivalent preferred.
• Previous housekeeping experience preferred.
• Ability to interpret a variety of instructions in written, oral or schedule form.
• Must be able to obtain and maintain appropriate licensing.

Responsibilities

• Thoroughly clean hotel rooms and bathrooms according to department procedures.
• Sort, count, fold and/or carry linens for making guest beds.
• Stock housekeeping carts with supplies.
• Replenish supplies in hotel room and bathroom per hotel procedures.
• Assist in the laundry room when needed to ensure clean linens are available to clean hotel rooms.
• Dust furniture, wash walls, ceiling and woodwork, wash windows and sills, door panels.
• Empty wastebaskets and transport trash to waste disposal area.
• Report any problems immediately to Housekeeping Supervisor or Welcome Desk Supervisor.
• Maintain a clean and organized work area.
• Interact with guests on occasion while cleaning guest room.
• Promotes outstanding customer relations.
• Other duties as assigned.

Skills

Communication skills

Attention to detail

Time management

Customer-focused

Education

High School Diploma or equivalent

Job description

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Terre Haute Casino Resort features 1,000 slot machines; 35 table games including blackjack, craps, roulette, and poker tables; a 122-room luxury hotel with pool; and 5 restaurants and 6 bars.

Enjoy being part of a winning team, with competitive pay and great benefits to get you on the fast track!

JOB SUMMARY

• Full-Time
• Schedule: 9am - 5:30 pm
• $15.00 per hour
• Must be able to work a flexible schedule including weekends

This position is responsible for ensuring that all hotel rooms are cleaned and prepared for our guest’s experience at the property. Rooms are assigned and it is the responsibility of the team member to ensure that all cleaning and organizing of the rooms are completed as assigned, prior to guests entering their hotel rooms.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration.

-Thoroughly clean hotel rooms and bathrooms according to department procedures

-Sort, count, fold and/or carry linens for making guest beds

-Stock housekeeping carts with supplies

-Replenish supplies in hotel room and bathroom per hotel procedures

-Assist in the laundry room when needed to ensure clean linens are available to clean hotel rooms

-Dust furniture, wash walls, ceiling and woodwork, wash windows and sills, door panels

-Empty wastebaskets and transport trash to waste disposal area

-Report any problems immediately to Housekeeping Supervisor or Welcome Desk Supervisor

-Ensure any lost and found items are turned in to be logged

-Maintain a clean and organized work area

-Interact with guests on occasion while cleaning guest room

-Promotes outstanding customer relations

-Other duties as assigned

REQUIRED SKILLS AND ABILITIES

STANDARDS OF PERFORMANCE

Ability to work in a fast paced environment and interact with internal departments

Maintaining a professional working relationship among other team members

Oral and written communication skills

Ability to maintain high levels of confidentiality and integrity

Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused

EDUCATION AND EXPERIENCE

EDUCATION, TRAINING, AND EXPERIENCE

High School Diploma or equivalent preferred. Previous housekeeping experience preferred.

Ability to interpret a variety of instructions in written, oral, diagram or schedule form.

CERTIFICATES AND LICENSES

Must be able to obtain and maintain appropriate applicable licensing.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 50lbs independently and more than 50lbs with assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment can be moderate to loud at times.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.