Hotel Housekeeper

Hotel Leveque; Iowa City (IA); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel in Iowa City seeks a Room Attendant to create a welcoming environment for guests. Responsibilities include cleaning guest rooms and public areas, addressing guest requests, and maintaining professionalism. Ideal candidates will have strong communication skills and attention to detail.

Benefits

Hotel and travel discounts at worldwide destinations

Qualifications

• Must be able to speak, read, and write in primary language(s) used in the workplace.
• 8+ hours per day; stand and walk frequently throughout the workday.
• Lift, lower, and maneuver up to 30 pounds occasionally.

Responsibilities

• Clean and style hotel rooms and public areas efficiently.
• Engage and build rapport with guests to ensure satisfaction.
• Inspect work and communicate maintenance concerns.

Skills

Effective verbal communication

Attention to detail

Job description

• Hotel and travel discounts at worldwide destinations!

About this job...

Room Attendants make a long-lasting impression and greatly influence the total guest experience. Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home. Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return. The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.

What you'll be doing...

• Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
• Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
• Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by hotel leadership.

Requirements...

• Effective verbal and written communication skills
• Must be able to speak, read, and write in primary language(s) used in the workplace
• 8+ hours per day; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds occasionally
• Reach, bend, stoop, and pivot frequently throughout the workday

hotelVetro Iowa City, Tapestry Collection by Hilton

56 Room Hotel

Scenic views in downtown Iowa City

We’re located at the pedestrian mall in downtown Iowa City, steps from fantastic shopping, and minutes from the University of Iowa and University of Iowa Hospital. Head out to eat, with several great restaurants within walking distance, or cook in your in-room kitchenette. Enjoy great downtown views from our hotel.