Hotel Housekeeper

Hotel Leveque; Indianapolis (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel in Indianapolis is seeking a Room Attendant who will ensure a welcoming experience for guests by maintaining and cleaning rooms and public areas to brand standards. A focus on guest satisfaction, communication skills, and attention to detail are essential for success in this role.

Benefits

Insurance enrollment available from DAY 1!

Paid time off available from DAY 1!

Holiday pay available from DAY 1!

Hotel and travel discounts at worldwide destinations!

Professional development and promotion opportunities!

Qualifications

• Must be able to speak, read, and write in primary language(s) used in the workplace.
• Ability to lift, lower, and maneuver up to 30 pounds occasionally.
• 8+ hours per day; stand and walk frequently throughout the workday.

Responsibilities

• Clean and style hotel rooms and public areas efficiently to brand expectations.
• Engage and build rapport with guests to identify needs and ensure satisfaction.
• Inspect work and address maintenance concerns proactively.

Skills

Effective verbal and written communication skills

Attention to detail

Job description

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

Room Attendants make a long-lasting impression and greatly influence the total guest experience. Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home. Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return. The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.

What you'll be doing...

• Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
• Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
• Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by hotel leadership.

Requirements...

• Effective verbal and written communication skills
• Must be able to speak, read, and write in primary language(s) used in the workplace
• 8+ hours per day; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds occasionally
• Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

90 Room Hotel

Amazing, sophisticated hotel in Indianapolis, Indiana

Our 90-room lifestyle downtown Indy hotel features the newest rooftop bar in the area, upscale amenities, mouth-watering cuisine and Indy-inspired cocktails, craft brew and locally-sourced coffee.

Once inside, guests can expect a bold use of colors weaving through warm, open areas highlighting simple grids with elegant touches, dramatic texture with a hint of ruggedness and noteworthy art installations located throughout the hotel.

Hotel Indy is the foundation of a re-emerging downtown Indianapolis wholesale district and the ultimate gathering place for traveler and locals who seek an extraordinary Indy hospitality experience.