HOTEL HOUSEKEEPER

Town Pump, Inc.; Great Falls (MT); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) plan

Health insurance

Dental insurance

Vision insurance

Health Savings Account

Flex Spending Accounts

Paid time off

Education reimbursement

Job summary

Town Pump, Inc. is seeking a motivated Hotel Housekeeper to model Genuine Hospitality from genuine people, and to maintain clean guest rooms and public areas to brand standards.

The role emphasizes timely service, attention to detail, and a welcoming demeanor in a fast-paced hotel environment on site. You will complete required trainings, prepare carts, manage keys securely, assist in other areas as needed, and uphold confidentiality and professional communication with guests and colleagues.

Qualifications

• Knowledge of general housekeeping and recordkeeping.
• Ability to comprehend oral and written instructions, correspondence, and memos.

Responsibilities

• Perform duties to clean guest rooms and common areas within set time frames.
• Complete required training and prepare housekeeping cart daily.
• Manage room keys securely and log in/out as required.
• Report room status to head housekeeper/front desk and perform self-inspections.
• Assist other departments as needed, such as folding laundry or cleaning the lobby.
• Maintain confidentiality and communicate professionally with guests and staff.

Skills

Attention to detail

Communication skills

Teamwork

Ability to follow instructions

Job description

The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Housekeeper who will model our mission statement “Genuine Hospitality from genuine people committed to providing comfort and service.” Town Pump is a growing company, with ever increasing opportunities for career growth.

As a Hotel Housekeeper, You Will

• perform duties to ensure guest rooms and common areas are cleaned, ensure the best possible experience for each guest, to Town Pump and brand operational standards within specified time frames per guest type.
• complete all required company and brand-specific training and/or certifications in a timely manner, prepare housekeeping cart upon arrival and at shift closing daily, always follow Town Pump’s grooming and appearance guidelines, and wear uniform and name tag while on shift.
• use and update the room assignment clipboard, sign-out, and sign-in master room keys daily. Ensure master keys are always secure (attached to self) and never loaned to anyone or taken off the property.
• report room condition and status to head housekeeper and/or front desk, clean guest rooms to Town Pump/Brand and time standards, perform self-inspections of assigned rooms and areas to ensure standards are met, be required to perform duties in other departments, as needed such as folding laundry, cleaning the lobby, etc.
• maintain a strong work ethic, display a high degree of pride and integrity in job performance, comply with Town Pump expectations for confidentiality of guest and company information, communicate in a courteous, professional manner with teammates, management, and guests.
• have knowledge of general housekeeping and recordkeeping, ability to comprehend oral and written instructions, correspondence, and memos.

Town Pump offers many outstanding benefits including 401(K), Health, Dental and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits.

Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.