HOTEL HOUSEKEEPER

Town Pump Company; Dillon (MT); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Health Savings

Flex Spending Accounts

Paid Time Off

Education Reimbursement

Job summary

Town Pump, Inc. seeks a motivated Hotel Housekeeper to maintain clean guest rooms and public areas while upholding brand standards and confidentiality.

You will organize and replenish supplies, assist with security of master keys, and cooperate with front desk staff to ensure guest satisfaction. The role requires completing training, following grooming guidelines, and performing occasional duties in other areas such as laundry or lobby cleaning.

Qualifications

• Complete all required company and brand-specific training/certifications in a timely manner.
• Knowledge of general housekeeping and recordkeeping.
• Ability to comprehend oral and written instructions.
• Communicate in a courteous, professional manner with teammates, management and guests.

Responsibilities

• Clean guest rooms and common areas to Town Pump/Brand standards within set time frames.
• Prepare housekeeping cart and supplies for shift and at shift close.
• Sign-out/sign-in master room keys and keep them secure at all times.
• Report room condition/status to head housekeeper/front desk; perform self-inspections.
• May perform duties in other departments (e.g., folding laundry, lobby cleaning) as needed.

Skills

Housekeeping basics

Recordkeeping

Reading & comprehension

Guest communication

Teamwork

Education

Brand training certifications

Job description

The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Housekeeper that will model our mission statement "Genuine Hospitality from genuine people committed to providing comfort and service." Town Pump is a growing company, with ever increasing opportunities for career growth.

As a Hotel Housekeeper, You Will

• perform duties to ensure guest rooms and common areas are cleaned, ensure the best possible experience for each guest, to Town Pump and brand operational standards within specified time frames per guest type.
• complete all required company and brand specific training and/or certifications in a timely manner, prepare housekeeping cart upon arrival and at shift closing daily, always follow Town Pump's grooming and appearance guidelines and wear uniform and name tag while on shift.
• use and update room assignment clipboard, sign-out and sign-in master room keys daily. Ensure master keys are always secure (attached to self) and never loaned to anyone or taken off the property.
• report room condition and status to head housekeeper and/or front desk, clean guest rooms to Town Pump/Brand and time standards, perform self-inspections of assigned rooms and areas to ensure standards are met, be required to perform duties in other departments, as needed such as folding laundry, cleaning the lobby, etc.
• maintain a strong work ethic, display a high degree of pride and integrity in job performance, comply with Town Pump expectations for confidentiality of guest and company information, communicate in a courteous, professional manner with teammates, management, and guests.
• have knowledge of general housekeeping and recordkeeping, ability to comprehend oral and written instructions, correspondence, and memos.

Physical Demands

• While performing the duties of this job, the employee must frequently lift and/or carry up to 15-20 pounds and occasionally lift and/or carry up to 50 pounds.
• While performing the duties of this job, the employee must be able to communicate.
• While performing the duties of this job, the employee must be able to be physically mobile in the work environment.

Environmental Demands

• The ability to work in an open environment with frequent interruptions and guest interactions.
• The ability to tolerate cleaning solutions on a regular basis.

Town Pump offers many outstanding benefits including: 401(K), Health, Dental and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits. Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status. This position has an initial 365 day (1 year) probationary period. Disclaimer:The list of requirements, duties and responsibilities is not exhaustive but is the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change, (for example, in the event of emergencies, or changes in personnel, workload, or technical development).