Hotel Housekeeper

Hotel Leveque; Columbus (OH); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Benefit enrollment from DAY 1

Paid time off from DAY 1

Holiday pay from DAY 1

Hotel and travel discounts

Professional development and promotion

Job summary

Hotel LeVeque, Autograph Collection, seeks a dedicated Room Attendant in Columbus, Ohio. You will clean and style guest rooms and public areas to brand standards, refresh amenities, and promptly address guest requests to ensure a welcoming environment.

Join a team that values attention to detail, professionalism, and collaboration with Guest Services. Prior housekeeping experience is preferred; weekend availability is a must.

Qualifications

• Must be available to work weekend shifts.
• Must be available to work daily until tasks are complete.
• Effective verbal and written communication skills.
• Stand and walk 8+ hours per day; lift up to 30 pounds occasionally.
• Experience in hotel housekeeping preferred.

Responsibilities

• Clean and style hotel rooms and public areas to brand standards with attention to detail.
• Refresh rooms with amenities, supplies, linens, and collateral.
• Inspect rooms for maintenance issues and communicate needs.
• Engage with guests to identify needs and ensure satisfaction.
• Resolve guest challenges in collaboration with Guest Services and hotel leadership.
• Maintain professionalism aligned with brand expectations.
• Know hotel emergency procedures and assist guests in emergencies.

Skills

Effective verbal and written comms

Weekend availability

Stamina for long shifts

Job description

• Benefit enrollment for Medical, Dental, Vision, and Supplemental plans available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

Room Attendants make a long‑lasting impression and greatly influence the total guest experience. Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home. Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return. The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.

What you'll be doing...

• Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
• Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
• Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by hotel leadership.

Requirements...

• Must be available to work weekend shifts
• Must be available to work daily until all tasks are complete, no scheduled end times
• Effective verbal and written communication skills
• Must be able to speak, read, and write in primary language(s) used in the workplace
• 8+ hours per day; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds occasionally
• Reach, bend, stoop, and pivot frequently throughout the workday
• Previous hotel housekeeping experience preferred

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward‑thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high‑performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Travel discount! Paid Time Off! Holiday Pay! 401k! Health Care Benefits! Free Bus Pass! Parking Discount!

A Great Stay Awaits at Our Historic Hotel in Columbus

Housed inside the historic LeVeque Tower in the heart of downtown Columbus, Ohio, Hotel LeVeque, Autograph Collection adds a shimmer of light to the city skyline. Effortlessly blending historic and elegant design, our pet‑friendly hotel in Columbus, Ohio, boasts unique rooms complemented with sophisticated décor and thoughtful technology. Rest easy with our evening turndown service and luxury bedding. Stay connected with flat‑panel TVs linked to your laptop for work and entertainment. When cravings arise, head to The Keep Liquor Bar, our modern French brasserie and bar offering delectable bites, refreshing beverages and an enchanting atmosphere. Planning a meeting or big event in the downtown Columbus area? Hotel Leveque offers the ideal venue for weddings and corporate gatherings. If you want to make an immediate impression on your guests, look no further than our historic hotel in Columbus, Ohio. Let Hotel LeVeque, Autograph Collection be the backdrop for a successful retreat.