Hotel House Attendant: Cleanliness & Guest Service

Highgate Hotels, LP; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

Highgate Hotels, LP seeks a House Attendant at Residence Inn Altamonte Springs to maintain cleanliness across guest areas and assist with guest requests. This is an hourly, full‑time position supporting the Housekeeping team.

You will perform floor care, carpet and furniture shampooing, luggage assistance, Lost and Found handling, and guest safety procedures while delivering friendly service and maintaining high standards.

Qualifications

• High School diploma or equivalent; hotel experience preferred.
• Must be able to lift up to 100 pounds occasionally and up to 50 pounds frequently; stand for the full shift.
• Excellent verbal and written communication with staff and guests.

Responsibilities

• Buff marble floors daily per hotel standards.
• Shampoo carpets in public areas per hotel standards.
• Shampoo furniture as needed.
• Assist guests with luggage politely and efficiently.
• Handle Lost and Found items per hotel standards.
• Clean guestrooms as needed.
• Know and assist in emergency procedures.
• Maintain hotel equipment in proper working order.
• Store hotel equipment properly when not in use.
• Complete special projects as assigned by the Housekeeping Manager.
• Support overall guest satisfaction.

Skills

Stamina & Lifting

Communication Skills

Education

High School diploma or equivalent

Job description

Highgate Hotels, LP seeks a House Attendant at Residence Inn Altamonte Springs to maintain cleanliness across guest areas and assist with guest requests. This is an hourly, full‑time position supporting the Housekeeping team.

You will perform floor care, carpet and furniture shampooing, luggage assistance, Lost and Found handling, and guest safety procedures while delivering friendly service and maintaining high standards.