Guestroom Experience Associate

Highgate; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

Highgate Hotels invites applications for a Room Attendant at Residence Inn Altamonte Springs. This role ensures clean, inviting guestrooms and attentive, courteous service to all guests.

You will perform pre-cleaning tasks, stock supplies, and maintain hallway and public area cleanliness in a fast-paced hotel environment. The position requires the ability to lift up to 50 pounds, stand for long periods, and communicate effectively with guests and colleagues.

Qualifications

• High School diploma or equivalent preferred.
• Ability to exert up to 50 pounds of force occasionally and 20 pounds frequently.
• Ability to stand during entire shift.
• Effective verbal and written communication with guests and staff.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete pre-cleaning tasks including supplies and linen for housekeeping cart.
• Remove trash and dirty linen from guestrooms and hallways.
• Keep hallways, public areas and closets clean and organized.
• Restock the housekeeping cart for the next day.
• Replenish chemical bottles.
• Report missing items to Housekeeping Supervisor/Manager.
• Report maintenance repairs to Housekeeping Supervisor/Manager.
• Handle Lost and Found items per standard.
• Ensure overall guest satisfaction.

Skills

Communication skills

Physical stamina

Stand/walk during shift

Education

High School diploma

Job description

Highgate Hotels invites applications for a Room Attendant at Residence Inn Altamonte Springs. This role ensures clean, inviting guestrooms and attentive, courteous service to all guests.

You will perform pre-cleaning tasks, stock supplies, and maintain hallway and public area cleanliness in a fast-paced hotel environment. The position requires the ability to lift up to 50 pounds, stand for long periods, and communicate effectively with guests and colleagues.