Hotel Host (Driving) - Full Time

Hyatt Place; Tempe (AZ); On-site; USD 30,000 - 38,000; Full time

Job summary

A leading hospitality company is seeking a Hotel Host for their Hyatt Place location in Tempe, AZ. The role involves creating exceptional experiences for guests through excellent service and teamwork, contributing to maintaining high standards throughout the hotel. Ideal candidates will have customer service experience and be adaptable to a fast-paced environment.

Qualifications

• Previous guest service experience preferred.
• Strong command of English is required.
• Ability to learn quickly and work under pressure.

Responsibilities

• Manage the Hotel Host Stand, Bakery Café, and Guest Kitchen.
• Welcome guests and manage check-in/check-out processes.
• Maintain cleanliness in public areas and service meeting rooms.

Skills

Customer service

Communication

Multi-tasking

Flexibility

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

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Organization - Hyatt Place Tempe/Phoenix Airport

Summary

Hotel Hosts contribute to the hotel's commitment to high-quality guest service and teamwork. They must appreciate high standards of excellence.

The Hotel Host creates a welcoming and exceptional experience for our guests by offering a larger-than-home experience with helpful service, maintaining a clean and inviting environment. Responsibilities include managing the Hotel Host Stand, Bakery Café, Guest Kitchen, e-room, TV den, guest check-in and check-out, hotel shuttle van, and servicing meeting rooms. Previous guest service experience and good communication skills are required.

The Hyatt Place Experience. Hyatt Hotels are known for creating rewarding guest experiences through design, cuisine, and attentive service. Hyatt Place offers a relaxed style and high standards, providing a new hotel experience. You are key to bringing this experience to life.

Qualifications

• Customer service experience, preferably in a hotel or related field
• Schedule flexibility for AM/PM shifts, weekends, and holidays
• Strong command of English (speaking, reading, writing)
• Ability to learn quickly and work in a fast-paced environment with guest interaction
• Ability to multi-task
• Must be 18 years or older
• Valid driver's license
• Desire to satisfy guests' needs in a fast-paced setting
• High school diploma or equivalent
• Ability to lift, pull, and push at least 20 lbs
• Basic computer skills (Word, Excel, etc.)

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Design, Art/Creative, and Information Technology

Industries

• Hospitality

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