Hotel Host (Driving) - Full Time

Hyatt Hotels; Tempe (AZ); On-site; USD 30,000 - 38,000; Full time

Job summary

Un hôtel de renom recherche un 'Hotel Host' dédié pour offrir un service exceptionnel aux clients. Dans ce rôle, vous optimiserez l'expérience des clients, gérerez les zones communes et répondrez aux besoins des visiteurs dans un environnement dynamique. Si vous avez une passion pour le service client et aimez travailler dans une ambiance d'équipe, postulez dès maintenant.

Qualifications

• Expérience en service client requise, de préférence dans un hôtel.
• Maîtrise de l'anglais (parler, lire, écrire).
• Flexibilité pour les horaires AM/PM, week-ends et jours fériés.

Responsibilities

• Créer une expérience positive pour les clients de l'hôtel.
• Gérer l'accueil des clients, y compris l'enregistrement et le départ.
• Servir dans diverses zones comme la Caféterie et les salles de réunion.

Skills

Customer service

Communication

Multi-tasking

Computer skills

Education

High school diploma or equivalent

Job description

Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Hotel Host creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment.This position is responsible for the complete guest experience; to include the Hotel Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out, hotel shuttle van,and the servicing of the meeting rooms. Previous guest service experience as well as the ability to communicate well with guests required. The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. And you are the key to bringing it to life.

• Customer service experience is required, preferably in a hotel or related field
• Must have schedule flexibility for both AM/PM shifts, weekends and holidays
• Requires strong command of the English language to include speaking, reading and writing
• Ability to learn quickly and work in fast paced position with guest interaction
• Must be able to multi-task
• Must be 18 years or older
• Must hold a valid driver's license
• A true desire to satisfy the needs of others in a fast paced environment
• High school diploma or equivalent required
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
• Must possess basic computer skills, i.e. Word, Excel, etc.