Hotel Guest Room Inspector - Spark by Hilton Seattle Airport

Kalyan Hospitality; SeaTac (WA); On-site; USD 36,000 - 48,000; Full time

Job summary

Spark by Hilton Seattle Airport is seeking a meticulous Guest Room Inspector to ensure that all guest rooms and suites meet the highest standards of cleanliness, safety, and comfort at SeaTac, WA. The role focuses on thorough inspections, accurate reporting, and ensuring amenities are present and fully functional.

Responsibilities include documenting issues, coordinating with maintenance and housekeeping, and maintaining records to uphold guest satisfaction and the hotel’s reputation.

Qualifications

• High school diploma or equivalent required.
• Experience in hospitality, housekeeping, or quality control preferred.
• Strong attention to detail and observational skills.
• Excellent verbal and written communication.
• Basic knowledge of safety and sanitation standards.

Responsibilities

• Conduct detailed inspections of guest rooms to ensure cleanliness, functionality, and compliance with hotel standards.
• Verify that all amenities, furnishings, and fixtures are present, operational, and in excellent condition.
• Document and report any maintenance issues, damages, or discrepancies to the maintenance and housekeeping teams for timely resolution.
• Collaborate with housekeeping supervisors to ensure rooms are prepared and ready for guest occupancy.
• Maintain accurate records of inspection results and follow up on corrective actions to guarantee continuous quality improvement.

Skills

Hospitality experience

Attention to detail

Communication skills

Safety & sanitation knowledge

Education

High school diploma or equivalent

Tools

PMS

Inspection software

Job description

Spark by Hilton - SeaTac, Seatac, WA, US

Our Vision

Our vision is to become the premier hotel development company with a concentration in Virginia, committed to excellence through strategic development and continued innovation in the hospitality industry. Guided by our core values, we will exceed the expectations of our guests and members and enhance the value of our partners' investments.

Our Mission

Our mission is to provide the ultimate guest experience through exceptionally talented associates committed to providing true hospitality. We do this by providing support, training, and growth for our team members while being fiscally responsible to our owners and investors.

SPARK BY HILTON SEATTLE AIRPORT

About the Role:

The Guest Room Inspector plays a critical role in ensuring that all guest accommodations meet the highest standards of cleanliness, safety, and comfort. This position involves conducting thorough inspections of guest rooms and suites to verify that they are impeccably maintained and fully equipped according to hotel policies. The inspector identifies any maintenance issues, cleanliness concerns, or missing amenities and communicates these findings promptly to the appropriate departments for resolution. By maintaining consistent quality control, the Guest Room Inspector directly contributes to enhancing guest satisfaction and upholding the hotel's reputation. This role requires a keen eye for detail, strong organizational skills, and a commitment to delivering exceptional hospitality experiences.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in hospitality, housekeeping, or quality control preferred.
• Strong attention to detail and observational skills.
• Ability to communicate effectively both verbally and in writing.
• Basic knowledge of safety and sanitation standards.

Preferred Qualifications:

• Experience working in a hotel or resort environment.
• Familiarity with property management systems (PMS) or inspection software.
• Certification in hospitality quality assurance or related fields.
• Ability to work flexible hours including weekends and holidays.
• Strong problem-solving skills and ability to work independently.

Schedule:

• Two days you will Guest Room Inspector while the Executive Housekeeper is out, and three days will be assisting in Housekeeping Department cleaning rooms, laundry, inventory assist, etc.
• Ability to work flexible hours including weekends and holidays.
• Shift Starts at 8A when inspecting and 9A when not
• Full Time, must work an average of 30 a week for benefits
• Part Time, anything under the average 30 hours weekly

Responsibilities:

• Conduct detailed inspections of guest rooms to ensure cleanliness, functionality, and compliance with hotel standards.
• Verify that all amenities, furnishings, and fixtures are present, operational, and in excellent condition.
• Document and report any maintenance issues, damages, or discrepancies to the maintenance and housekeeping teams for timely resolution.
• Collaborate with housekeeping supervisors to ensure rooms are prepared and ready for guest occupancy.
• Maintain accurate records of inspection results and follow up on corrective actions to guarantee continuous quality improvement.

Skills:

The Guest Room Inspector utilizes keen observational skills daily to identify any deviations from established cleanliness and maintenance standards. Effective communication skills are essential for reporting findings clearly and coordinating with housekeeping and maintenance teams to resolve issues promptly. Organizational skills help manage inspection schedules and maintain detailed records, ensuring no room is overlooked. Familiarity with hospitality standards and safety regulations guides the inspector in evaluating rooms comprehensively and consistently. Additionally, problem-solving abilities enable the inspector to address unexpected challenges efficiently, contributing to a seamless guest experience.