Hotel Guest Room Attendant — Service-Driven

HILTON GARDEN INN - BILOXI; Biloxi (MS); On-site; USD 23,000 - 29,000; Full time

Job summary

Hilton Garden Inn Biloxi is seeking an attentive Housekeeper to deliver clean, comfortable guest rooms and public areas in a courteous, professional manner. You will follow brand standards, manage supplies, and assist guests with requests while upholding safety and sanitation protocols.

Responsibilities include cleaning vacant rooms to guest-ready condition, reporting discrepancies, and maintaining a neat hotel environment.

Qualifications

• Proper handling of linens, terry and other supplies while keeping sanitation and cost controls in mind.
• Guestroom cleaning procedures.
• Safety and security measures. Report or correct any hazardous conditions observed immediately.
• Thorough knowledge of materials, supplies and equipment used in the housekeeping department.
• Follow cleaning procedures in the company systematic fashion.
• Assist with guest issues, being professional and maintaining a hospitable caring attitude.
• Must be able to work alone, without direct supervision AND as a team member.

Responsibilities

• Daily responsible for cleaning vacant dirty rooms to be guest ready and returning occupied dirty rooms to an occupied clean status within specified time and accuracy constraints per brand standard and best practices set forth by LBA.
• Maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards.
• Follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist.
• Follow general clean procedures every 90 days.
• Report any discrepancies to the immediate supervisor.
• Assist in maintaining other areas of the hotel in a clean and orderly condition, (ex. Associate breakroom, restrooms, public areas, stairwells, and back of the house area).
• Respond to guest requests and inquiries immediately.
• Have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates.
• Other duties as assigned, of which the associate is capable of performing.

Skills

Guest service

Professional attitude

Multitasking

Education

High school diploma or equivalent

Tools

Quore

Hotel Effectiveness

Job description

Hilton Garden Inn Biloxi is seeking an attentive Housekeeper to deliver clean, comfortable guest rooms and public areas in a courteous, professional manner. You will follow brand standards, manage supplies, and assist guests with requests while upholding safety and sanitation protocols.

Responsibilities include cleaning vacant rooms to guest-ready condition, reporting discrepancies, and maintaining a neat hotel environment.