Hotel General Manager - Panama City FL

CUSA, LLC; Panama City (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

A leading hotel chain is seeking a General Manager for their Quality Inn in Panama City, Florida. The ideal candidate will be responsible for full P&L management, guest experience, and team performance in a competitive coastal market. Success in this role involves strong leadership skills, a focus on guest satisfaction, and the ability to drive financial results. Prior experience as a hotel General Manager is required. This role will enable you to shape the hotel's operations and ensure brand compliance.

Qualifications

• 5+ years of prior hotel General Manager experience required.
• Experience with Choice Hotels is preferred.
• Strong understanding of financial statements is essential.
• Demonstrated success in enhancing guest satisfaction.
• Strong hiring and development skills necessary.

Responsibilities

• Manage full P&L including labor costs and performance.
• Drive RevPAR through competitive local strategies.
• Hire and train staff to uphold brand standards.
• Manage guest satisfaction scores and online reputation.
• Ensure brand compliance and successful inspections.

Skills

Leadership

Cost control

Revenue management

Guest satisfaction improvement

Team development

Job description

Hotel General Manager

Quality Inn

Panama City, Florida

You are the leader of the hotel.

You own the P&L, the guest experience, and the team's performance.

We are seeking a hands-on, results-driven General Manager to lead our Quality Inn in Panama City, FL. This is a limited-service property in a competitive coastal market. We need a leader who understands revenue, cost control, and team accountability.

What You Will Be Responsible For

• Full P&L management including labor, flow-through, and GOP performance
• Driving RevPAR through rate integrity and local sales strategy
• Hiring, training, and holding staff accountable to brand standards
• Guest satisfaction scores and online reputation management
• Brand compliance and successful QA inspections
• Asset protection, maintenance oversight, and capital planning
• Weekly reporting to ownership with clear action plans

What Success Looks Like

• Labor aligned to occupancy and demand patterns
• Breakfast and housekeeping cost per occupied room controlled
• Guest review scores consistently trending upward
• Clean, well-maintained property with zero deferred issues
• Strong local relationships generating repeat and corporate business

Qualifications

• Prior hotel General Manager experience required
• Choice Hotels experience strongly preferred
• Solid understanding of hotel financial statements
• Proven ability to improve guest satisfaction and financial results
• Strong hiring and team development skills
• Comfortable in a hands-on operating environment