Beachfront Hotel GM — Renovation & Guest Experience Leader

By The Sea Resorts; Panama City, Northern (FL, KY); Hybrid; USD 120,000 - 190,000; Full time

Job summary

By The Sea Resorts in Panama City Beach, FL seeks a General Manager to lead a large beachfront hotel through a physical and operational turnaround. This role requires hands-on command of housekeeping and engineering, plus renovation oversight while the property stays open.

You will drive guest satisfaction recovery, manage capital projects, and oversee RevPAR, CPOR, and labor efficiency. A proven mid-market beach/hotel background is essential.

Qualifications

• Direct, hands-on leadership of housekeeping and engineering departments.
• Experience leading a hotel through renovation while operating.
• Financial fluency: RevPAR, CPOR, budgeting, and P&L.

Responsibilities

• Manage active or phased renovation work while the hotel remains operational — sequencing, contractor coordination, minimizing guest disruption and OOO inventory.
• Serve as property-side owner of the capital project punch list; report progress and issues to ownership with clear timelines.
• Direct hands-on management of the housekeeping department: staffing model, inspection standards, deep-clean cycles, and room-condition consistency.
• Own the housekeeping component of guest satisfaction recovery — this is the single largest lever on review scores.
• Direct hands-on management of the engineering/maintenance department: preventive maintenance program, work-order discipline, life-safety compliance, and internal physical product requirements.
• Own remediation of deferred maintenance backlog and coordinate with capital renovation scope to avoid duplicated or wasted work.
• Strong understanding of RevPAR, ADR, occupancy, and channel mix; execute against a centralized revenue management strategy set by the Chief Commercial Officer.
• Own CPOR, labor productivity, purchasing controls, budgeting, and flow-through.
• Recruit, train, and retain department heads and line staff in a challenging labor market.
• Build accountability and consistency, particularly within housekeeping and engineering.

Skills

Hands-on leadership

Housekeeping management

Engineering/maintenance management

Renovation project management

Revenue management understanding

Budgeting & P&L

Job description

By The Sea Resorts in Panama City Beach, FL seeks a General Manager to lead a large beachfront hotel through a physical and operational turnaround. This role requires hands-on command of housekeeping and engineering, plus renovation oversight while the property stays open.

You will drive guest satisfaction recovery, manage capital projects, and oversee RevPAR, CPOR, and labor efficiency. A proven mid-market beach/hotel background is essential.