Hotel Front Office Host

Hyatt Hotels Corporation; San Antonio (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Complimentary & Discounted Hyatt Hotel

Paid Time Off (PTO)

401(k) Match

Medical, Dental, Vision Insurance

Tuition Reimbursement

Free Annual VIA Bus Pass/Discounted 1/

Job summary

Hyatt Regency Lost Pines Resort and Spa in Austin, TX is seeking a Front Office Host to register guests, promote hotel services, and handle payments while delivering a welcoming experience. This role emphasizes friendly, proactive guest engagement and requires the ability to multi-task in a fast-paced environment.

The position offers mornings, afternoons, and evening shifts on a flexible schedule with opportunities for career growth.

Qualifications

• Must have strong customer service or hotel experience.
• Excellent verbal and written communication skills.
• Ability to stand for long periods and work a flexible schedule.

Responsibilities

• Handle guest registrations and communicate hotel services and promotions.
• Engage with guests to create a positive experience as the face of Hyatt.
• Process payments and respond to guest inquiries.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Computer skills

Job description

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Host.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Preferred candidates will be able to work a flexible schedule of mornings, afternoons, and evening shifts on any day including weekdays, weekends and holidays.
• Preferred candidates will have at least 1 year of hotel experience or customer service related experience.
• Must possess strong computer and multi-tasking skills.

Benefits Include:

• Complimentary & Discounted Hyatt Hotel Rooms
• Paid Time Off (PTO)
• 401(k) Match
• Medical, Dental, Vision Insurance after 30 days of employment
• Tuition Reimbursement
• Free Annual VIA Bus Pass/Discounted Daily Parking
• Free Meals Provided in Employee Cafeteria
• Opportunities for Career Growth

"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."

Hyatt Regency Lost Pines Resort and Spa | Austin , Bastrop , TX

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