Hotel Front Desk Specialist: Guest Services & Admin

UNAVAILABLE; Bethel (AK); On-site; USD 25,000 - 33,000; Full time

Job summary

The Hotel Front Desk position at Qavartarvik Customer Lodge in Bethel, AK, is a non-rotational role focusing on guest service and administrative duties at the front desk. You will greet guests, handle registrations, manage payments, and coordinate with the team to ensure smooth operations.

Responsibilities include checking in/out guests, balancing reports, and printing arrival cards. A fluency in English and cash-handling experience are required, with at least a high school diploma or GED.

Qualifications

• Fluent English written and spoken is required.
• Experience with cash handling and basic computer systems.
• Documented clerical/administrative experience in an office setting.

Responsibilities

• Greet and register guests, assign rooms and assist with special requests.
• Handle checkouts in a friendly, efficient manner and maintain front desk supplies.
• Verify contingency reports and balance daily transactions.
• Print arrival/register cards for next day reservations.
• Respond to guest complaints and provide timely service to ensure satisfaction.
• Maintain security reports and communicate any unusual events to management.
• Keep the front desk area clean and stocked with inventory and supplies.
• Adhere to hotel policies and uniform standards; support hospitality programs.

Skills

Fluent English

Cash handling

Administrative experience

Education

High school diploma or GED

Job description

The Hotel Front Desk position at Qavartarvik Customer Lodge in Bethel, AK, is a non-rotational role focusing on guest service and administrative duties at the front desk. You will greet guests, handle registrations, manage payments, and coordinate with the team to ensure smooth operations.

Responsibilities include checking in/out guests, balancing reports, and printing arrival cards. A fluency in English and cash-handling experience are required, with at least a high school diploma or GED.