Hotel Front Desk Receptionist

Five Rivers Hospitality; Idaho Falls (ID); On-site; USD 17,000 - 18,000; Full time

Job summary

Five Rivers Hospitality is seeking an enthusiastic hotel front desk agent to join our guest services team. You’ll welcome guests, answer inquiries, manage accounts, and handle complaints to ensure an exceptional stay.

You will need excellent communication skills and a friendly, helpful approach. Weekend shifts are required, with a 7 a.m.–3 p.m. schedule Saturdays and Sundays and 3 p.m.–11 p.m. on weekdays and weekends.

Qualifications

• Enthusiastic, service-focused attitude required.

Responsibilities

• Greet guests and assist with check-in/check-out procedures.
• Answer guest inquiries and field complaints to ensure a positive guest experience.
• Manage guest accounts and assist with room-related issues when needed.

Job description

Looking for 7 a.m.- 3 p.m. weekends and 3 p.m.- 11 p.m. weekdays and weekends

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. Willing to help guests if they have issues in their rooms. If you love interacting with people in a positive work environment, Weekends are a must.

Compensation: $12.50 - $13 hourly