Hotel Front Desk Attendant

Wizehire; Sleepy Hollow Township (WV); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hotel company is searching for an enthusiastic Hotel Front Desk Attendant to enhance their guest services team. The role involves welcoming guests, managing accounts, and providing excellent customer service in a positive environment. Candidates should possess strong communication skills and a passion for guest interaction.

Qualifications

• 1 year of experience in hospitality preferred.
• Impeccable interpersonal and customer service skills required.

Responsibilities

• Welcome guests, check them in and out, and manage guest accounts.
• Field customer complaints and ensure guest accommodations are ready.

Skills

Customer service

Interpersonal skills

Time management

Organizational skills

Education

High school graduate or equivalent

Tools

Microsoft Office

Reservation management systems

Job description

Join to apply for the Hotel Front Desk Attendant role at Wizehire

3 days ago Be among the first 25 applicants

Join to apply for the Hotel Front Desk Attendant role at Wizehire

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

Compensation

$12 hourly

Responsibilities

• Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
• Bookkeeping keep accurate records of all hotel guest account information
• Field customer complaints when necessary
• Connect with the housekeeping department to ensure guest accommodations are ready
• Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  
  

Qualifications

• Well-versed in taking telephone calls and handling stressful situations
• Displays impeccable interpersonal, time management, organizational skills, and customer service skills
• High school graduate, GED recipient, or equivalent
• Working knowledge of Microsoft Office and reservation management systems
• 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
  
  

About Company

Our Sleep Inns are located in Charleston and Teays Valley. We value hard-working, loyal team members with great attention to detail. We all work together to provide our guests with the cleanest rooms and the best service.

Charleston - 2772 Pennsylvania Avenue, I-79 exit 1

Teays Valley - 1211 Liberty Park Drive, I-64 exit 39

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Technology, Information and Internet

Referrals increase your chances of interviewing at Wizehire by 2x

Get notified about new Receptionist jobs in Teays Valley Meadows, WV.

Office Assistant 3 - DHS - DCR - Northern Reg. Jail/Northern Corr. Facility - Marshall, Ohio Co.

Cross Lanes, WV $10.00-$14.00 3 months ago

Administrative Secretary-Health-BPH-Office of Maternal Child & Family Health-Kanawha Co.

South Charleston, WV $13.50-$18.00 2 weeks ago

Office Assistant 2 - DHS/DCR - Mount Olive Correctional Facility - Fayette Co.

Administrative Services Assistant 1 - Office of Nutritional Services - Kanawha Co.

Administrative Services Assistant 1 - OSA - Finance - Kanawha Co.

Administrative Services Assistant 1 - Webster County Health Department - Webster Co.

South Charleston, WV $14.00-$16.00 14 hours ago

Huntington, WV $27,000.00-$36,410.00 2 weeks ago

Accounts Payable Specialist & Business Office Assistant

Seasonal, Operations Administrative Assistant

Level 2 Brand Agent Application -West Virginia

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.