Hotel Front Desk Associate - Guest Service & Reservations

ECHO Suites Aurora; Aurora (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health and Dental Insurance

401(k) with Employer Match

Paid time off

Six holidays paid

Holiday pay (time and a half)

Employee Assistance Program

Job summary

ECHO Suites Aurora is seeking a Front Desk Associate for its Aurora, CO location. You will greet guests, check them in and out, and efficiently manage reservations while delivering outstanding service.

The ideal candidate will demonstrate strong communication, a positive attitude, and a commitment to guest satisfaction. This role offers a friendly, growth‑oriented environment within a fast‑growing extended stay brand.

Qualifications

• Excellent communication skills.
• Honesty and integrity are essential.
• Positive attitude and dedication to service.

Responsibilities

• Greet guests and check guests in and out of the hotel.
• Manage reservations and guest requests.
• Resolve guest issues with professionalism.

Skills

Excellent communication skills

Customer service mindset

Job description

ECHO Suites Aurora is seeking a Front Desk Associate for its Aurora, CO location. You will greet guests, check them in and out, and efficiently manage reservations while delivering outstanding service.

The ideal candidate will demonstrate strong communication, a positive attitude, and a commitment to guest satisfaction. This role offers a friendly, growth‑oriented environment within a fast‑growing extended stay brand.