Hotel Front Desk Associate

Capitolplazajeffersoncity; Kansas City (MO); On-site; USD 22,041 - 23,419; Part time

Benefits offered by this job

401(k) plan with company match

Comprehensive Health Coverage

Paid Time Off & Vacation

DailyPay and wellness programs

Tuition reimbursement

Job summary

Capitolplazajeffersoncity is hiring for a part-time Front Desk position at Kansas City Embassy Suites. Responsibilities include overseeing front desk operations, handling guest check-ins and check-outs, and training new team members. Ideal candidates possess strong customer service skills, hospitality experience, and a high school diploma.

Compensation is set at $16.74 per hour with opportunities for career growth, comprehensive health coverage, and various perks!

Qualifications

• Ability to lift 50 lbs and stay on your feet.
• Familiar with hotel systems and technology.

Responsibilities

• Oversee front desk operations and assist guests.
• Handle guest check-ins and check-outs with care.
• Support new front desk team members.

Skills

Customer service experience

Experience in hospitality or leadership

Tech savvy

Education

High school diploma or equivalent

Job description

Hotel: Kansas City Embassy Suites 7640 NW Tiffany Springs Pkwy Kansas City, MO 64153. Part time. Compensation Range: $16.74 per hour. Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What’s in it for you?

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations.
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do

• Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike.
• Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm.
• Support and train new front desk team members—you’re the friendly coach they’ll thank later.
• Resolve guest issues quickly and professionally (bonus points if they leave smiling).
• Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest‑ready.

What We Are Looking For

• Customer service experience – You’ve got the people skills and patience to keep things running smoothly.
• Experience in hospitality or leadership (preferred) – This isn’t your first rodeo, and it shows.
• High school diploma or equivalent – Because communication, math, and common sense are key.
• Tech savvy enough to use hotel systems with confidence – No one wants to be stuck at the front desk with a frozen screen.
• Able to lift 50 lbs and stay on your feet – This role keeps you moving, literally.

Why Atrium:

Hear it from Maria O.: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy