Hotel FOH Manager - LEGOLAND(R) Florida Resort

Aramark Corporation; Winter Haven (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

As the Hotel FOH Manager at a leading resort, you will oversee food and beverage services, ensuring operational and financial goals are met. You will engage and develop team members while maintaining a safe environment. This role requires strong leadership and interpersonal skills to enhance customer satisfaction and operational efficiency.

Qualifications

• Prior experience in the service industry or hospitality environment, including team management.
• Ability to work an event-based schedule, including evenings, weekends, and holidays.

Responsibilities

• Plan and lead daily team briefings.
• Ensure individual and team performance meets objectives.
• Deliver client and company financial targets.

Skills

Interpersonal Skills

Analytical Skills

Decision-Making Skills

Education

Bachelor's degree in Food Service

Bachelor's degree in Hospitality

Bachelor's degree in Business Management

Job description

Job Description

As the Hotel FOH Manager at LEGOLAND Florida Resort, you will plan, guide, and execute food and beverage services with a focus on meeting operating and financial goals, client objectives, and customer needs. You will be a key operations leader responsible for developing and executing service solutions to meet customer tastes and expectations.

Job Responsibilities

1. Use Aramark's coaching model to engage and develop team members to their fullest potential.
2. Reward and recognize employees.
3. Ensure individual and team performance meets objectives and client expectations.
4. Plan and lead daily team briefings.
5. Identify client needs and communicate operational progress.
6. Ensure the completion and maintenance of P&L statements.
7. Deliver client and company financial targets.
8. Adopt all Aramark processes and systems, understand performance metrics, data, and trends; educate teams on key levers to improve margins.
9. Bring value through efficient operations, cost controls, and profit management.
10. Follow Operational Excellence fundamentals by meeting and maintaining food and labor initiatives.
11. Maintain a safe and healthy environment for clients, customers, and employees.
12. Follow all applicable policies, rules, and regulations, including safety, health, wage, and hour policies.

Qualifications

Qualified candidates will possess:

• Bachelor's degree in Food Service, Hospitality, or Business Management is highly preferred.
• Prior experience in the service industry, contract services, or hospitality environment, including team management.
• Strong interpersonal, analysis, and decision-making skills.
• Ability to work an event-based schedule, including evenings, weekends, and holidays.
• Physical demands may include lifting, bending, pushing, pulling, extended walking, and standing. Uniforms and PPE may be required.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe every employee should enjoy equal employment opportunity and participate fully in all aspects of the company. We do not discriminate based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by law.

About Aramark

We serve millions of guests daily through food and facilities services in 15 countries. Our focus is on helping you develop your talents, pursue new challenges, and grow professionally. Learn more at http://www.aramarkcareers.com or connect with us on Facebook, Instagram, and Twitter.