Hotel Facilities Technician — Hands-on Maintenance

hilton garden inn; Rochester (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision insurance

Short-term disability

Employer-paid life and accidentaldeath

Employee travel discounts

Professional growth opportunities

Job summary

Hilton Garden Inn in Rochester, MN seeks an experienced Maintenance Technician to perform preventive maintenance and repairs across guest rooms, public areas, and building systems. You will troubleshoot, install, and service equipment, respond to guest requests, and coordinate projects with the Maintenance Manager while upholding Hilton standards.

The role requires strong mechanical knowledge, safety awareness, and the ability to work independently as part of a collaborative hotel team.

Qualifications

• Previous building, facilities, hotel, apartment, or commercial maintenance experience preferred.
• General knowledge of plumbing, electrical, HVAC, carpentry, painting, and mechanical systems preferred.
• Pool or aquatic facility maintenance experience is preferred.
• Certified Pool Operator certifications are preferred, or willingness to obtain
• Strong troubleshooting, decision-making, and problem-solving abilities.
• Basic math skills and the ability to read measurements and technical information.
• Ability to read and understand operating, service, and repair manuals.
• Strong attention to detail and commitment to completing work safely and accurately.
• Professional appearance and demeanor.
• Hospitality or customer service experience preferred.
• Ability to communicate effectively in English with guests, coworkers, leadership, and vendors.
• Ability to work independently while also contributing to a collaborative hotel team.
• Valid driver’s license and the ability to maintain required levels of automobile liability insurance.

Responsibilities

• Perform routine preventive maintenance and repairs throughout the hotel, including guest rooms, public areas, back-of-house spaces, pool facilities, and building systems.
• Respond promptly and professionally to guest maintenance requests, working to resolve concerns with minimal disruption to the guest experience.
• Inspect, troubleshoot, install, test, maintain, and repair hotel equipment, fixtures, and facility systems.
• Follow daily assignments and priorities established by the Maintenance Manager.
• Assist with plumbing, electrical, HVAC, carpentry, painting, wall repair, aquatic systems, and other general building maintenance.
• Monitor building systems and equipment to identify potential issues before they affect hotel operations or guest comfort.
• Complete assigned preventive maintenance inspections and accurately document completed work.
• Coordinate maintenance projects by developing work plans, identifying needed materials and resources, and communicating progress.
• Assist the Maintenance Manager with hotel safety programs, inspections, documentation, and Hilton brand compliance.
• Follow all company policies, maintenance procedures, safety requirements, and technical standards.
• Read and apply technical operating, service, and repair manuals.
• Evaluate repair and project needs based on feasibility, cost, available resources, and completion timelines.
• Maintain tools, equipment, storage areas, and mechanical spaces in a clean, safe, and organized condition.
• Communicate effectively with hotel leadership and other departments regarding maintenance needs, project status, and operational concerns.
• Assist vendors and contractors working on hotel property as directed.
• Attend staff, departmental, and safety meetings.
• Follow required procedures when working with chemicals, machinery, electrical systems, and personal protective equipment.
• Support emergency maintenance needs and respond to urgent building or equipment issues when required.
• Perform other duties and projects as assigned.

Skills

Preventive maintenance

Electrical skills

Plumbing

HVAC basics

Troubleshooting

English communication

Education

High school diploma or equivalent

Certified Pool Operator (CPO)

Tools

HVAC diagnostic tools

Electrical testing equipment

Job description

Hilton Garden Inn in Rochester, MN seeks an experienced Maintenance Technician to perform preventive maintenance and repairs across guest rooms, public areas, and building systems. You will troubleshoot, install, and service equipment, respond to guest requests, and coordinate projects with the Maintenance Manager while upholding Hilton standards.

The role requires strong mechanical knowledge, safety awareness, and the ability to work independently as part of a collaborative hotel team.