Hospitality Maintenance Tech – Guest-Focused

OTH Hotels Resorts; Pikesville (MD); On-site; USD 32,000 - 48,000; Full time

Job summary

OTH Hotels Resorts is seeking a Maintenance Technician to perform repairs, preventive maintenance, and hands-on upkeep of hotel facilities, guest rooms, and equipment. The role requires strong technical skills, reliability, and a guest-focused service mindset in a fast-paced property environment.

You will respond to service requests, maintain building systems, and support safety and quality workmanship while ensuring minimal guest disruption and high standards of room readiness across all hotel

Qualifications

• High school diploma or equivalent required.
• 1–3+ years of maintenance, repair, or general handyman experience.
• Hospitality or commercial environment preferred.

Responsibilities

• Perform routine maintenance and repairs in guest rooms, public areas, and back-of-house spaces.
• Troubleshoot and repair issues involving plumbing, electrical, HVAC, appliances, and carpentry.
• Replace or repair fixtures, fittings, and basic equipment as needed.
• Assist in ensuring all building systems operate safely and efficiently.
• Complete assigned preventive maintenance tasks on schedule.
• Inspect guest rooms and facilities to identify maintenance issues early.
• Report major issues or system failures to supervisors promptly.
• Support upkeep of accurate maintenance records as required.
• Respond promptly and professionally to guest maintenance requests.
• Complete repairs efficiently while minimizing guest disruption.
• Maintain a courteous and service-oriented approach when interacting with guests.
• Support a high standard of room and facility readiness.
• Assist in maintaining HVAC, lighting, plumbing, and mechanical systems.
• Perform minor installations, adjustments, and repairs of hotel equipment.
• Ensure systems are functioning safely and properly at all times.
• Support senior maintenance staff with more complex repairs as needed.
• Follow all hotel safety policies and procedures.
• Identify and report unsafe conditions or hazards immediately.
• Use tools and equipment safely and maintain a clean work environment.
• Support compliance with building and operational safety standards.
• Properly use, maintain, and store tools and equipment.
• Assist in tracking maintenance supplies and reporting shortages.
• Support organization and cleanliness of maintenance storage areas.
• Ensure responsible use of materials and resources.
• Work closely with maintenance leadership and team members to complete tasks.
• Coordinate with housekeeping and front office to support guest needs.
• Communicate issues clearly and escalate concerns appropriately.
• Support smooth daily operations across departments.

Skills

Technical troubleshooting

General building systems

Attention to detail

Independent work

Team collaboration

Communication

Time management

Willingness to learn

Education

High school diploma or equivalent

Tools

Hand tools

Job description

OTH Hotels Resorts is seeking a Maintenance Technician to perform repairs, preventive maintenance, and hands-on upkeep of hotel facilities, guest rooms, and equipment. The role requires strong technical skills, reliability, and a guest-focused service mindset in a fast-paced property environment.

You will respond to service requests, maintain building systems, and support safety and quality workmanship while ensuring minimal guest disruption and high standards of room readiness across all hotel