Hotel Facilities & Guest Experience Attendant

HEI Hotels & Resorts; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical & Dental

Vision Insurance

401(k) Plan

Hotel Room Discounts

Job summary

HEI Hotels & Resorts is seeking a housekeeping teammate for our Orlando property. The role involves maintaining clean, safe, and welcoming spaces for guests, associates, and vendors. You will stock supplies, assist room attendants, and ensure areas meet high standards.

The position emphasizes reliability, professional appearance, teamwork, and the ability to lift heavy items as needed. Join a diverse, inclusive team committed to guest satisfaction and operational excellence.

Qualifications

• Hotel experience preferred.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.
• Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time with or without reasonable accommodations.
• Lifting may include equipment or furniture weighing up to 100 lbs with or without reasonable accommodations.
• Ability to comprehend and follow instructions from supervisor.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Responsibilities

• Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants.
• Empty room attendant carts of soiled linen and trash.
• Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
• Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.
• Flip mattresses and move furniture as assigned by supervisor.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Skills

Hotel experience

Self-starting

Professional appearance

Guest communication

Team player

Physical stamina

Heavy lifting up to 100 lbs

Follow instructions

Verbal and written communication

Job description

HEI Hotels & Resorts is seeking a housekeeping teammate for our Orlando property. The role involves maintaining clean, safe, and welcoming spaces for guests, associates, and vendors. You will stock supplies, assist room attendants, and ensure areas meet high standards.

The position emphasizes reliability, professional appearance, teamwork, and the ability to lift heavy items as needed. Join a diverse, inclusive team committed to guest satisfaction and operational excellence.